"Michael was friendly and helpful. Check in and check out was simple. The location of the property is perfect. We could get dropped off by taxi nearly at the door but were also walking distance from everything in the walled city we wanted to see."

"Excellent accueil. Tres propre. Calme. Idéalement situé. Nous reviendrons avec plaisir. "

"We were offered an upgrade to stay on the second floor which is the third floor if you are an American. Beware if you have large suitcases, as there are no elevators. We had to practically empty our suitcase to get the contents up the stairs. There is a washing machine/dryer combo in the community kitchen, but it takes hours to wash and dry your clothes. Don't plan on doing much laundry. We did enjoy the spaciousness of the apartment once we got settled. The location was quite convenient if you...

"Apartment was a little dated and tired, but generously sized, clean and well equipped. Staff very helpful and courteous. Parking space was limited and not always possible to park close to the door. Breakfast was good. Swimming pool was convenient and quiet and much appreciated as weather was exceptionally hot. Hotel was ideally placed to use as a base when touring the area."

"Weekend entry required help from a resident but otherwise accomodation was fine. Lift to room level, free parking."

"Rooms were very clean with cold AC. Good kitchenette for longer stays. The issue I had was the attached bathroom is a wet bath, with the shower not being isolated and draining into a central drain in the bathroom. The floor in my room had areas where the water would pool and gradually move to the door, and took hours for the water to dry between the doorway, toilet and sink (sink is opposite the doorway) if not squeegeed. Breakfast is a bit overpriced for what is on offer. Find a local bakery....

"The Villas at Victor Hugo was a lovely place. Very convenient for our days in Avignon. The Expedia listing for the apartments is incorrect in that it lists washer and dryer for the apartments - but it seems that there is only one or two apartments that have that amenity. This was a big negative but not a reflection of the host as they have repeatedly tried to get Expedia to correct the error."