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"A/C not working. It took hours for a technician to arrive and said he fixed the issue but it was very warm all night. Parking terrible and very difficult to get into the hotel. The restaurant manager ( Loic Lavaud) was the best part of the stay. He tried to help with the air conditioner which is not his job but no maintenance available. He was extraordinarily kind and helpful. He allowed us to have a wonderful meal in his restaurant even though we were late arriving due to the maintenance issue. He went above and beyond his duties. He also was helping the front desk person,there were two wedding parties at the hotel with one front desk short staffed. The restaurant manager needs a raise and job security. "

"Good service, excellent breakfast, close to the lake."

"Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with."

"Nice hotel next to the lake, clean great food. Loud bar ! Forget it if you want a quite nightcap "

"This is a good hotel. The pool is closed and looks to have been closed for years. The beds clean and comfortable. A smart tv ao we srreemed some shows. Its a 15 min drive to most everything. There is no air conditioner. "

"A beautiful hotel. The room was spacious Good and welcoming service"

"Lovely, family run hotel and restaurant. Would highly recommend."

"Nice and comfortable bedrooms, great location and convenient "

"Good value hotel in Biel. Breakfast included. They have a parking offer for 15.- per day close by, better than playing 2.20 per hour for public spots in the streets close to the hotel. Recommended."