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"Beautiful resort, wonderful pool, terrible beach."

"Todo me gustó"

"I wish they had more activities all day and night. That you don not have to travel to a sister resort"

"Todo excelente"

"The beach it wasn’t clean those 3 days I was at hotel but I know isn’t can you control maybe is the climate change so far."

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"The staff are very familiar with us"

"Very good staff, helpful and caring Food is great Enjoyed every minute"

"Bonito hotel el personal muy amable, Maximiliano de recepción muy atento! Las hamburgués del área de piscina deliciosas"

"Our experience at Moon Palace The Grand in Cancun was extremely disappointing and one of the worst hotel stays we have had. We traveled from the DC area with our children, leaving home at 2:00 a.m. When we arrived around 11:30 a.m., the kids were exhausted and hungry, and my daughter was pale and not feeling well. I explained this at check-in and asked for early room access or a comfortable place for her to rest, but we were pointed to a couch in the lobby. The cleanliness was shocking. There...

"The beach was terrible! 5, 6 horses and very bad smell!!!! Also, ocean was terrible, it was so scary to swim!!! Very upset!"

"The room was amazing, the service was excellent. The staff were very attentive, all the food was great! The ocean view was breathtaking!"