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"Beautiful property not unlike all the other nice resorts. All inclusive is nice. Room service extra slow, cafe buffet closes for one hour right at the start of lunch 11:30 - 12:30, rather inconvenient. Other restaurants seem to be fully packed and no reservations are readily available. Preferred lounge is nice but not really worth the upgrade. Coffee should be available at all times throughout the property but is not, it has hours 7am - ? Food is average at best, not great but large...

"The public area are so clean and well maintained , but not the rooms"

"Hotel Xcaret México: arquitectura espectacular, pero una experiencia que no justifica su elevado precio Estancia: 29 de octubre al 5 de noviembre de 2026 Habitación: 3653, Casa Espiral Nuestra experiencia en Hotel Xcaret México fue, desafortunadamente, decepcionante. A pesar de contar con una arquitectura extraordinaria, un entorno natural privilegiado y un concepto artístico que celebra la cultura mexicana contemporánea, el hotel presenta importantes deficiencias en aspectos fundamentales de...

"T"

"The staff are very familiar with us"

"Me encantó todo"

"Muy lindo el hotel, muy grande, alberca con agua calientita"

"Loved the food variety available. Was disappointed on the pool closing so early though. Will still strongly recommend, they have a great beach which I greatly enjoyed."

"Second time in 1 year, love this place. Has everything you need for kids and adults. Great staff, waiters everywhere … poolside waterpark side beach side The only downfall is not the properties fault but the ocean is brown on this side"

"The overwater bungalows are amazing! Very comfortable, very private, very clean. The staff was so very helpful and attentive. The stay was truly outstanding"