2/10 Terrible
Sergio
Traveled with partner
19 Jum. I, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
We had a roof over our head that was the only positive. We got to the property at around 8 o clock after being forced to be there due to our son having to go to the NICU at leviness children hospital . The young man that was working the desk dint even say good evening. We get our key card with once again the young man barely even looking at us and he hands us a keys. Doesn't say anything else . Goes back to this his phone. After we get to the room the keys don't work . Mind you we are tired we are worried about our boy and completely exhausted. We go back to the front desk where the young man barely looks away from his phone and we tell him the key card don't work. He takes the card and gives it back to us . No apologies, no were are sorry for the inconvenience. Just go back to his conversation on the phone. When we get the room the toilet had pubic hairs still on the seat and the sheats were stained and dirty but a this point we just wanted to crash. I would actively tell people to stay away from this hotel. The only positive I can say is the AC worked and we dint have to deal with that young man at the desk . Who definitely seems to be absolutely hate his job and is there collecting a paycheck. The lady that checked us out the next day had the basics of human decency and said good morning and thank you when we left .
Sergio
Stayed 1 night in May 2024