"Everything smelled like cigarette smoke, there were mysterious stains in the bedding, and bugs crawling across the bed."

"My stay at this hotel was by far the worst experience my family and I ever had. We initially got there and asked if we can check in early. Initially, she said no and then she looked into her computer system. She said someone canceled so she’s able to check me in early we get into the room. We were so tired. We went to go take a nap because we’re in town for a wedding and after a long drive we wanted to take a quick nap. As we’re getting ready we noticed the room is filthy, dusty and for the...