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Quality Inn & Suites Charleston - Civic Center

2.5 star property
Hotel in Charleston with free breakfast and a fitness center

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Photo gallery for Quality Inn & Suites Charleston - Civic Center

Front of property - evening/night
Lobby
Outdoor pool
Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, Internet, bed sheets
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is SAR 316
SAR 357 total
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Dining table
TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Shower/tub combination
Private bathroom
Coffee/tea maker
Desk chair
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dining table
TV
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dining table
TV
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Free airport shuttle
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  • Parking included
9.2 out of 10, Wonderful, 552 reviews
The price is SAR 521
SAR 589 total
includes taxes & fees
13 Jul - 14 Jul
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About the neighborhood

Map
1010 Washington Street E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
  • CAMC General Hospital - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Haddad Riverfront Park - 8 min walk - 0.7 km
  • Charleston Coliseum & Convention Center - 12 min walk - 1.1 km

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬8 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel near Charleston Coliseum & Convention Center
Quality Inn & Suites Charleston - Civic Center provides amenities like a free breakfast buffet and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Coffee/tea in the lobby, meeting rooms, and a 24-hour front desk
  • Luggage storage, smoke-free premises, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms include comforts such as air conditioning, in addition to amenities like high-speed internet. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

English

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  • Breakfast included
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,004 reviews
The price is SAR 300
SAR 339 total
includes taxes & fees
13 Jul - 14 Jul
Quality Inn

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

Is Quality Inn & Suites Charleston - Civic Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites Charleston - Civic Center?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites Charleston - Civic Center?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn & Suites Charleston - Civic Center?

Check-out is at noon.

Where is Quality Inn & Suites Charleston - Civic Center located?

Located in Downtown Charleston, this hotel is within a 15-minute walk of Avampato Discovery Museum and Charleston Coliseum & Convention Center. Clay Center for the Arts and Sciences and Children s Theatre of Charleston are also within 5 minutes. Charleston Station is 11 minutes by foot.

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Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 229 out of 952 reviews
Rating 8 - Good. 253 out of 952 reviews
Rating 6 - Okay. 184 out of 952 reviews
Rating 4 - Poor. 147 out of 952 reviews
Rating 2 - Terrible. 139 out of 952 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10

Very comfortable and affordable room. Close to some quaint downtown shops and restaurants within walking distance.
Stayed 1 night in Jun 2025

6/10

Pool out of order. Rooms were fairly nice.
Stayed 1 night in Jun 2025

10/10

Very nice place close to shopping and restaurants, entertainment
Stayed 1 night in Apr 2025

10/10

Location
Stayed 2 nights in May 2025

10/10

The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Stayed 3 nights in Mar 2025

10/10

Liked the staff and accomodations. Parking mg is noisy, but in a downtown location.
Stayed 1 night in May 2025

6/10

The staff was extremely friendly. I did nitice that neither bed had been changed from the previous people and the room needed a good remodel. The chair had a big red stain and the bathroom had several places that needed fixed. There was also a bad smell
Stayed 1 night in Jun 2025

10/10

The stay was very nice.
Stayed 2 nights in Feb 2025

6/10

It was ok for one night
Stayed 1 night in Apr 2025

6/10

The room itself was fine, although outlets were limited and inconveniently located. The rest of the property seemed very rundown and in disrepair, especially the exterior - if I didn't have a reservation I would have assumed that the hotel was closed for renovations based on the state of the exterior. I also came back to my room one afternoon to find that my door was open, a cleaning cart in the hallway, but no housekeeping staff to be found anywhere - that's not okay!
Stayed 2 nights in Jun 2025

8/10

Convenient location
Stayed 2 nights in Feb 2025

10/10

Very clean, very nice staff
Stayed 1 night in Dec 2024

2/10

This hotel is in a VERY scary part of town. Do not go outside at night. Water in the faucets was brown. Staff were really wonderful though and did the best they could with what they had.
Stayed 1 night in Apr 2025

10/10

Ok
Stayed 1 night in May 2025

8/10

Everything was great the staff the room but the crackheads outside fighting wasn't cool ..not their fault tho
Stayed 1 night in Mar 2025

4/10

Run down hotel. Room was OK but rest of hotel was pretty gross. No hot food in morning until we finally tracked someone down and asked.
Stayed 1 night in Mar 2025

8/10

Good stay good location and good price
Stayed 4 nights in Oct 2024

6/10

Renovation’s going on in building and next door. Noisy throughout the night.
Stayed 1 night in Apr 2025

6/10

No towels to exchange. Ice machine all the way on 6 floor when staying on 2 nd floor very inconvenient. Breakfast staff was amazing and friendly.
Stayed 2 nights in Mar 2025

8/10

The staff was exceptional! Made our last minute stay relaxing.
Stayed 1 night in Oct 2024

10/10

Amazing place to stay
Stayed 1 night in Jul 2024

4/10

Would have given a really good review had it not been for the kitchen staff cursing and screaming and threatening me because she was feelin some kinda way . Very stressful and very scary I think she was bipolar or something
Stayed 2 nights in Apr 2025

10/10

The clerks were extremely nice!
Stayed 1 night in Jan 2025

10/10

Seems like a dicey neighborhood
Stayed 1 night in Mar 2025

8/10

Walking into the lobby of the hotel, I was concerned because it was little rundown, however, our room was very clean and comfortable, and the only complaint about the room was that my bedspread was stained. I think it was clean, just really stained. We interacted with two folks working the front desk - morning and evening, and they were both kind, responsive and helpful. We also ran into two different cleaning staff members and they were also very nice and helpful. The area of town is kind of run-down and depressed, which is unfortunate because downtown Charleston is lovely and I hope they experience some sustainable level of revitalization soon. Despite that, the hotel was really affordable and centrally located, and I would stay there again!
Stayed 2 nights in May 2025