"The hotel was very clean, the staff was courteous and helpful. The hotel itself is beautiful and rich with building aesthetics of period México. My only drawback would be if traveling with elderly or handicap they are limited in rooms that are leveled per staff. They do have an elevator but the top floor has a to get to some rooms outside of the elevator. Some of the rooms have a step down in the room. The breakfast is simply coffee and fruit bar and fruit. Other than that beautiful and clean....