Find all hotels by Guesthouse Inns in Chaparral, NM

"Our experience at this hotel was horrible, especially traveling with family. We arrived very late and the staff member at the front desk was nice and gave us our key, but when we got to the room, the door was already open which honestly scared us because we thought someone might be inside. When we entered, the room smelled strongly like cigarettes and the bed looked like someone had already been sleeping in it. In the closet we even found a used razor, and the restroom was dirty as well. We were exhausted and only needed a place to sleep a few hours before continuing our trip, so we stayed because we were too tired to go back to the office and ask for another room. We ended up sleeping on top of the covers with our cloths on because the room did not feel clean or safe. Very disappointing experience."

"Never wole up early enough to try the breakfast!"

"Convenient, clean, friendly staff."

"Good service and great facilities"

"I was disappointed, because i ask for extra pillows ,they told me no, then the room was not ready. Also when i was there two cacaruche come out they where pretty big. The bathroom was not so clean. For the price i pay for staying there really disappointed "

"It's disappointing when you fill for a special request and they don't honor it.I have problem going up the stairs,I got the room but I had to go up the stairs."

"I have stayed at the Plaza Hotel in El Paso at least 3 times while driving cross country! It’s a 5-star experience every time. Staff are friendly and professional, and the facility is excellently maintained. The valet parking is fast and efficient. The hotel is close to I-10 so it helps to quickly get on and off I-10! I’ll definitely stay there again!"

"Very comfortable (large, clean rooms) and conveniently located close to the airport—within walking distance. Perfect stay."

"Bird droppings on hand rails, on side walk into the lobby --has to be health hazard.. Light switch by door not connected to anything so room dark on entry. Closet had no rack or rod. Another had no hangers. No housekeeping in 3 days. Breakfast was not good, bread was moldy. Asked for lightbulb for a light but maintanene was gone. Never replaced in the 3 days we were there. Never again will I stay in a Wyndham hotel. Guess you cannot rely on a good name."