"Staff was amazing, area it was in was not the best. Love the staff though very helpful, they deserve raises"

"I am beyond disappointed with the management and customer service at this Best Western. On March 16, 2026, our flight from Denver to Houston was cancelled due to widespread TSA issues, a situation completely out of our control. As soon as we were notified of the cancellation, I contacted the hotel immediately to explain the situation and request a refund or credit for our stay, as we physically could not get to Houston. Instead of receiving professional service or any semblance of empathy, the...

"Rooms looked nothing like it shows on site. Big gap on bottom of door. The list goes on and on. Not worth the price"

"Didn’t eat it was 8 and there was not many options anymore "