"I had pre-paid for my room. Then when I arrived I was informed that there would be $75.00 deposit to be placed on a card only. I feel that the deposit should have been stated prior to booking the room. Since the security deposit wasn't mentioned until I was on site trying to get into my room that I paid for, I found it shady. It's fine to expect a security deposit, just let it be known prior to booking the room."

"No hotwater, no blanket even after i asked oh yeah and my debit card went missing suspiciously around the same time my room key stopped working."