Find all hotels by Palladium in Chacalal

"Everything was excellent!"

"This property was excellent from start to finish. The room type was preferred guest: partial ocean view jr suite/king. The room had an indoor bath jacuzzi and outdoor jacuzzi. Fully stocked bar with water, soda, and beer and snacks. The staff’s service on the whole property was excellent. Extremely attentive and accomodating. There are several restaurants to choose from- Italian, Steakhouse, French, Greek, Japanese Hibachi, Mexican and full room service as well. The service for the beach was just as great for any drink or orders you need. There were plenty of pools and activities as well. I would definitely return to this property."

"TRS Yucatan was a great resort. This is the adult side of the property. There were 3 other properties that you have access too. Always something to do every night. Definitely will be going back."

"Good"

"Beautiful property and amazing staff!"

"Family of 5 adults. Room is spacious and in great condition. Facility is very well kept. Excellent restaurants and buffet food. Lots of seaweed during our stay, but we were able to find spots with few seaweed to enjoy the beach. Pool is good. 6 connected resorts (one owner) make it a very long beach walk from one end to the other. My wife and I enjoy our long walk after dinner. We have been in Riviera Cancun area every year for 25 years, been in other Barcelo's resorts including Riviera, but this is our first time in Palace, definitely will return. "

"Loved it"

"Everything was great, food was really good could include more options may be "

"The hotel exceeded my expectations! First thing when we checked in we had a room bracelet that made it so easy to access the room without the old card method. The room's view is heaven, facing the beach and the staff used to clean the windows every day from the humidity so you can see the beach. Also, the shower is fancy and comfortable. The entertainment staff were so nice and made it fun on the beach and the pool. The food was delicious in all of the restaurants and we tried all of them during our stay. The hotel had a show for 2 hours every night, other hotels are so boring at night if you have kids and you can't hang out in the bar. If you have kids, the hotel has a whole kids' area that has activities for the kids all day. The staff were so professional and nice. Jose translated our conversation with the taxi driver and communicated well with him for an hour. Room service quickly responded to any concerns or requests, when we ordered food in the room it arrived in 10 minutes hot and fresh. When we had an issue with the fridge, it was replaced in 20 minutes. The hotel is very safe, they took the taxi driver’s information, DL, and ensured that he was coming to us and that we ordered him. I recommend the hotel to anyone and I will definitely go back with the family "