"The whole place was huge and also the room, very comfortable and relaxing though we didn't try the pool. The only problem was the staff, some of the staff was not welcoming, not accommodating, most of them didn't know how to speak English that results to miscommunication. Except the Front Desk employee who has shoulder length hair, she's very helpful and can communicate well."
"I was truly taken by surprise and impressed with Sapa Horizon Hotel & Sky Bar. The quality and attention to detail to ensure the comfort of the guest's stay was truly impressive. The classically modern room was spacious, clean, with a large balcony and a beautiful view where you can spend hours relaxing. The condition of the hotel was also excellent. Waking up each morning to the view of the balcony was such a treat each morning. Out of various experiences with travels and stays in hotels around...
"I like that it’s location near to the night market and other shops.
I didn’t like their breakfast was very poor with different kind of food and they don’t have iron to provide customers rooms but they support to iron internally with free of charge.
No too many labors to support and no more guests there
I would like to say thanks for Mr. Zoo because he tried to fix many disasters in the hotel and do his best to understand our needs and get our satisfaction."