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"Nice hotel All staff including this hotel should know how to speak English! Hotel is dated. Carpeting in room is dirty. "

"Good value for money. Good size room and good breakfast. Nice staff. One of the receptionist could speak English, which is a plus. "

"Great classic old school hotel in downtown São Paulo. Value for money and great friendly service. I always stay there!"

"It was a pleasure to stay at Novotel, the staff was very healpful and pleasant."

"Ubicado en una buena zona. Tiene alternativas de restaurantes alrededor y facilidad para la movilidad. El Staff es muy atento y todos los días hacen limpieza de la habitación. Totalmente recomendado."

"There was human waste on the sheets when we arrived !"

"There was a lot of noise during the day and in the night. There was a motor going on next to the apartment 24/7. Impossible to have a good night sleep here. The staff was not nice at all. Overall, I would not recommend it at all. There are far more options in Sao Paulo. Please don't go here."

"Very good hotel…but neighborhood is very danger…"

"They will never accommodate you on an early check-in or late check-out. It's very apparent that the hotel was once a grand hotel, but nothing is updated, rooms need repainted, windows and sliding doors need replaced and not 1 English/American tv channel to watch, but the rooms are large and spacious. It is in a good location so we continue to stay there. The dining room and buffet is also ok/average. Overall, its a decent accommodation for the price for a 4 to 5 day stay."

"Very small space. Hideous bathroom. Located in a dirty and dangerous part of the city where homeless people are drug dealers are always around."