Find all hotels by CitizenM Hotels in Central Massachusetts, MA

"This hotel is beautiful and very clean. The staff is very friendly and accommodating. Zena was the best, she was friendly, professional and she would do anything to make sure you had a great experience and that you were comfortable. She went above and beyond to make sure our stay was pleasant. I totally loved Zena and all the staff at this hotel"

"Would definitely stay there again and would recommend it to others . "

"It’s a very nice clean resort with friendly staff"

"Large room, nice view of the woods from the balcony. Balcony and stairs need some cleaning. Complementary pastries and coffee from the Bake Shoppe were excellent."

"Check in was nice and smooth. Everyone there was super polite and helpful. The room was perfect. The breakfast buffet offered a lot of choices and was very good."

"This is the 4th Embassy we have stayed in. It also happens to be the largest. Breakfast buffet is always good. By far the most quiet location. It was unfortunate that the spa heating unit wasn't working, but the jets still worked to relieve tension. Plenty of available parking on both sides. Staff was very pleasant and accomodating. Never had a front desk concierge/staff member reach out for anything but it was cool to know info was just a text away. Plenty of dining within a short distance."

"Very nice place"

"Great customer service, good food at restaurant, cold A/C, and comfy beds! "

"Great location "