"Room was big, overlooking pool. Nice view. However staff appeared helpful but didn’t follow up on anything. Nothing was ever done that was expected of them. They didn’t tell us when our room was ready. Then told us they couldn’t ring an English mobile number ! They didn’t email as we were told either. Plus we were online the bar. We had a broken flush on the toilet and a broken lamp. They never bothered to sort either. Then we got a note saying as some rewards system we could pick a...