Waterfront Cebu City Casino - 4 min drive - 2.6 km
SM City Cebu - 5 min drive - 3.0 km
Getting around
Mactan - Cebu Intl. Airport (CEB) - 39 min drive
Restaurants
Abuhan Restaurant - 1 min walk
Atbang Velez Fastfood - 2 min walk
Fiddler's - 1 min walk
Dessert Factory - 2 min walk
The Good Cup Coffee Company - 1 min walk
About this property
Diplomat Hotel
Hotel near SM City Cebu
Magellan's Cross and Ayala Center are located near Diplomat Hotel, which provides dry cleaning/laundry services, a business center, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Local cuisine breakfast (surcharge), an elevator, and a 24-hour front desk
Meeting rooms, a porter/bellhop, and a front-desk safe
Room features
All 130 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
Available in some public areas: WiFi (PHP 60 per hour)
Parking and transportation
Free self parking on site
Food and drink
Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: PHP 180 per person
A restaurant
Family friendly
Crib (surcharge)
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business center
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
8 floors
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Slippers
Towels provided
Entertainment
TV with satellite channels
Food and drink
Limited room service
More
Air conditioning
Desk
Free local calls
Safe
Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
This property is closed from September 23 2021 to December 31 2023 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately PHP 180 per person
Fee for wireless internet in public areas: PHP 60 per hour (rates may vary)
Late check-out is available for a fee (subject to availability)
Cribs (infant beds) are available for an additional fee
Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property is also known as
Diplomat Cebu
Diplomat Hotel Cebu
Diplomat Hotel Cebu City
Diplomat Hotel Cebu Island/Cebu City
Diplomat Hotel Cebu Island/Cebu City
Diplomat Hotel Hotel
Diplomat Hotel Cebu City
Diplomat Hotel Hotel Cebu City
Frequently asked questions
Is Diplomat Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Diplomat Hotel?
Self parking is free at this property.
What time is check-in at Diplomat Hotel?
Check-in begins at 2 PM.
What time is check-out at Diplomat Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Diplomat Hotel located?
Located in Santa Cruz, this hotel is within 1 mi (2 km) of Cebu Normal University and Magellan's Cross. SM City Cebu is 1.8 mi (2.9 km) away.
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Diplomat Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 59 out of 347 reviews
10 - Excellent
59
Rating 8 - Good. 125 out of 347 reviews
8 - Good
125
Rating 6 - Okay. 109 out of 347 reviews
6 - Okay
109
Rating 4 - Poor. 33 out of 347 reviews
4 - Poor
33
Rating 2 - Terrible. 21 out of 347 reviews
2 - Terrible
21
6.8/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.4/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10
You sold us rooms from a hotel that’s been closed for nearly two years leaving our daughters stranded without a place.
Well done!
Ken.michelle
Stayed 2 nights in Sep 2021
10/10
Roland
Stayed 1 night in Feb 2020
8/10
jocylen
Stayed 3 nights in Feb 2020
10/10
Roland
Stayed 2 nights in Feb 2020
4/10
Bed is very small, bath room no floor towel, no face towel and the floor in the room is awful isn’t mop...
Chris
Stayed 3 nights in Jan 2020
8/10
Decent basic hotel with no frills. Can't go wrong for the price
Anthony
Stayed 1 night in Jan 2020
10/10
Michael
Stayed 1 night in Jan 2020
8/10
Convenient
Room needed attention window would not lock
Verified traveler
Stayed 3 nights in Jan 2020
10/10
세부에서 머물렀던 숙소중에 제일 좋았습니다.
가격이 이렇게 싼게 믿기지 않을정도로 만족했습니다.
Jaehyeon
Stayed 2 nights in Dec 2019
8/10
Steffen
Stayed 1 night in Dec 2019
6/10
Friendly Staff
Room not Clean.
But Acczetable for the Price, good Place to move around
Verified traveler
Stayed 6 nights in Dec 2019
6/10
Doris
Stayed 6 nights in Nov 2019
8/10
가성비 좋아요 다만 호텔주변이 지저분하고 안전하진 않아요
Hyeonsu
Stayed 2 nights in Nov 2019
10/10
Verified traveler
Stayed 14 nights in Nov 2019
8/10
Verified traveler
Stayed 3 nights in Oct 2019
4/10
I like the accessibility of the hotel to my meeting venue.
I don't like the cleanliness of the room.
Miguel
Stayed 2 nights in Oct 2019
8/10
An old hotel but location is fairly good. Opposite one can find some local eateries, and massage shops are everywhere near the hotel
Verified traveler
Stayed 7 nights in Oct 2019
6/10
This hotel is dated. Friendly and helpful staff. Old linens so worn there were practically holes in them. Did not eat in the restaurant. Good location close to dining, shopping, nightlife and transportation. All in all it was good for the lower cost.
Verified traveler
Stayed 2 nights in Oct 2019
8/10
Great hotel , great staff , great room service , but the
cleanliness of the room was not good .
Verified traveler
Stayed 3 nights in Oct 2019
2/10
The room was dirty...walking barefoot my feet turned black...the shower curtain was beyond filthy...It took them 2 hours to bring me an extra towel that I ordered and charged me 50 pesos and they would not give a second one...the refrigerator was a joke with no shelves in it and water sitting at the bottom...the counter top was dirty and probably not cleaned for a while...There was no mirror in the room except the one in the bathroom...there was no bidet in the bathroom...This cannot be a 3 stars hotel...I wouldn't even give it one star...I do not recommend this hotel and I will never stay there again...
Verified traveler
Stayed 1 night in Sep 2019
6/10
Verified traveler
Stayed 1 night in Jun 2019
8/10
I am having a very comfortable stay at the hotel.
Roljune
Stayed 2 nights in Jun 2019
8/10
Verified traveler
Stayed 4 nights in May 2019
10/10
Having a refrigerator Is Very Nice, I like ice cold water in the AM and this is the only place that I have found that has this .