Find hotels near Cavour Plaza, Novara from SAR 226

"Great"

"First I will say the staff we met were lovely. However very disappointed with our stay, we don’t usually pay extra for a more luxury style hotel with the amenities and standard offered but won’t be staying again. Rooms advertised as sound proof which they are not, we heard everything upstairs, in the hall and even people’s morning alarms which even in a basic hotel room you shouldn’t hear. A private tub was promised which was no where to be seen. We got a room with a ‘private balcony’ the grates between balconies were see through so not private didn’t feel comfortable to open the blinds as would have been seen by others. The room was dirty the sheets had marks on and there was quite a bit of mould in the shower. The a/c unit didn’t work either. Finally as a comment to improve would have liked an extra lock on the door rather than just the key card one as any employee could walk in with swipe access, most hotels have a second lock we can put on for safety. Really disappointed as was looking forward to lots promised, we feel a partial refund or compensation would be fair as this is not up to the standard advertised at all. "

"The room and gym were good. It's frustrating they charge for the airport shuttle which is very difficult to book from the terminal "

"Ms. Serena from the front desk was very kind to us. "

"The breakfast buffet was excellent. "

"We stayed here only the last night to ge vlose to airport. Great location as you're 2 mkns away from departures. Amenities at this hotel are great. I would recommend it. "

"From the shuttle from the airport (driver was so friendly) to easy check in and Friendly, clean rooms and shuttle the next day back to airport, our stay was excellent’n"

"Easy and well positioned"

"Very clean. Perfect location for us as we were attending a concert 2 mins walk away. Room was very warm. Breakfast buffet included was great, everything you could ask for. Room furniture a little dated but fine. The shower was over a bath, personally I’d much prefer a large walk in shower, I have never taken a bath at a hotel. "