"Radiators in the room must have been for decoration, there was no heating on a freezing cold night, owners must have known this because on arrival we were handed a tiny fan heater, which made little difference in a big room. Toilet wasnt clean, bathroom light didnt work initially, towels weren't provided until I went to reception and asked for them, bed was uncomfortable. Genuinely glad I didn't pay a huge amount for the room because it is one of the worst stays I've had. Only 2 stars instead of...

"The room was lovely and clean. Nice touch to have a coffee machine with pods. Still and sparkling water in the mini fridge. And a couple of packets of biscuit. The food in the evening was really good and the breakfast was amazing. "