"There was mold in the shower. It was also very outdated. The door didn't close properly so the water got outside of the shower and created a huge flood which I had to clean up. The staff didn't listen very well when asked questions, but there was a strong language barrier (not Irish). I reported that the hallway ceiling light was not working, but they never fixed it. The only ammenities provided other than shampoo and conditioner was a shower cap."
Bunratty Castle Hotel & Leisure Club, BW Premier Collection
10/10 Excellent
"The employees were gracious and eager to help us. Great restaurant on grounds. Very aesthetically pleasing.
Could not recommend this property highly enough.
Ted Q"
"The hotel is updating it's water-view restaurant and bar. That's a shame even though the alternative facilities were OK. I was advised that this was the case in advance of my stay but is the only reason why I did not give a 5-star review. Staff were very helpful and welcoming at all times."
"Rooms were big and clean. Beds were well maintained and soft sheets. Breakfast had a lot of options and tasted good. Flat White coffee kept me fresh for the start of the day. Service was fantastic."