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"Excellent staff "

"The staff was so amazing, friendly, helpful, and overall welcoming. "

"The staff really makes this place shine. They made my family—and especially my kids—feel right at home. The breakfast buffet was fantastic, and the rooms were comfortable and luxurious. It’s a perfect location, close to everything but still peaceful. Honestly, you can’t go wrong here. A great choice for families or anyone looking for a hassle-free stay."

"Not any shelves to store place anything "

"Location and quiet "

"Beautiful room. Excellent noise control in room with modern windows. Clean. Very kind staff. Extremely well designed and appointed. I will now stay in citizen m whenever i can"

"Excellent reception. People were friendly and helpful. Breakfast was plentiful and great tasting. Rooms were clean and comfortable "

"Love the place. Staff are very helpful and accommodating "

"Clean, comfortable. Friendly staff and good food Only small concern was that window in room looked directly onto old brickwork so No natural daylight. Would request a room at the front of the building next time. Other than that. Fabulous stay"