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"Hello, Our stay in Pistoia turned out to be a really positive experience, thanks to the host’s warm and thoughtful care. When we first arrived, there was a light smell of smoke in the room and a minor issue with cleanliness. We let the host know, and they responded right away with genuine kindness. They arranged another room for us for the next two nights, and when we returned to the original room, everything had been taken care of and felt fresh and comfortable. The host was incredibly considerate — always checking in to make sure we were comfortable, and even looking up the bus and train schedules for us as we waited on our last day. That small act of kindness left a big impression. It’s easy to see why this place has such a great reputation. We had been a bit tense after a not-so-great stay at a previous hotel, but the host and staff here really helped us feel at ease. We’re truly grateful for their hospitality and wish them all the best in everything ahead. Take care!"

"The food of the restaurant was great. The place is confortable and very clean. The lanscape is very beautiful"

"Nice location, with best view & room size. "

"Great location close to the train station and amenities. Customer service was great "

"This hotel is a real boutique. Everything are pretty, friendly, perfect clean even bed and pillows. And staffs are nice. "

"Titi and her husband were very kind. The place was clean and the view was wesome! A great place to stay if you want to visit Tuscany towns around Florence and Bologna."

"It is located in the city center and only a few feet from the baptistery and duomo. There are many good restaurants just steps away."

"My fourth or fifth stay. That says it all. Great location and staff. Comfortable and practical with 5-star level amenities. "

"Cold weather but really warm inside. Very confortable room."