ZiOne Luxury Hotel Cartagena

3.5 star property
Comfortable hotel, walk to Bocagrande Beach

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for ZiOne Luxury Hotel Cartagena

Terrace/patio
Front of property - evening/night
Superior Suite, 1 King Bed, Jetted Tub | Down comforters, minibar, in-room safe, desk
Buffet
Turkish bath
Reviews
7.8

Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is SAR 416
SAR 416 total
includes taxes & fees
Jun 17 - Jun 18

Explore the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001
  • Popular LocationBocagrande Beach3 min walk
  • Popular LocationCastillo Grande Beach8 min walk
  • Popular LocationCartagena de Indias Convention Center5 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)19 min drive

Most relevant reviews

Room options

Superior Room with living Room

Highlights

Balcony or patio
Yard
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Yard
Soundproofed
Private rooftop spa tub
Air conditioning
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

7.5/10 Good

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Non Smoking

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Bidet
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Cartagena

Located near the beach, ZiOne Luxury Hotel Cartagena is in Bocagrande, a neighborhood in Cartagena. Clock Tower is a notable landmark, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira.

What's nearby

  • Bocagrande Beach - 3 min walk
  • Castillo Grande Beach - 8 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive
  • San Felipe de Barajas Castle - 6 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

Restaurants

  • Restaurante Dunia - 3 min walk
  • Cilantro Cevicheria & Restaurant - 3 min walk
  • El corral Bocagrande - 2 min walk
  • Arepas Pues - 2 min walk
  • Dolce & Salato - 1 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel located in Bocagrande
ZiOne Luxury Hotel Cartagena is located close to Bocagrande Beach, and provides a free breakfast buffet, an airport shuttle, and a poolside bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and a garden.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a TV in the lobby, and luggage storage
  • Concierge services, a front-desk safe, and tour/ticket assistance
  • Guest reviews say good things about the helpful staff
Room features
All 51 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • 51-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 51-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number RNT 60221

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ZiOne Luxury Hotel Cartagena?

As of 29 Jum. I, 2024, prices found for a 1-night stay for 2 adults at ZiOne Luxury Hotel Cartagena on 17 Jum. II, 2024 start from $111.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ZiOne Luxury Hotel Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZiOne Luxury Hotel Cartagena?

Self parking is free at this property.

What time is check-in at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ZiOne Luxury Hotel Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ZiOne Luxury Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ZiOne Luxury Hotel Cartagena located?

Located in Bocagrande, this hotel is within a 5-minute walk of Centro Comercial Nao and Bocagrande Beach. Rio Cartagena Casino and Castillo Grande Beach are also within 10 minutes.

ZiOne Luxury Hotel Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 155 out of 379 reviews" "
Rating 8 - Good. 108 out of 379 reviews" "
Rating 6 - Okay. 56 out of 379 reviews" "
Rating 4 - Poor. 26 out of 379 reviews" "
Rating 2 - Terrible. 34 out of 379 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are too small
Stayed 5 nights in May 2024

10/10 Excellent

Lissette B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena el Personal Amable profesional Familiar, Solo hubo un inconveniente el agua de la Ducha estaba Fria todo el tiempo.
Stayed 4 nights in May 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area everything is accesible to walk get tours and know the city and beaches. have easy access to bank and money exchange area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jorge, Stamford

Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Monya

Liked: Cleanliness, staff & service, property conditions & facilities
Area in which the hotel is very busy. I said on the 4th floor and could hear street noise so if you aren't willing to deal with that it might not be the hotel for you. Every thing is very close the beach is a 5 minute walk literally 2 blocks away, there are restaurants, street vendors, food, pharmacies all within walking distance. Taxis drive by every 1-2 minutes very convenient.
Stayed 6 nights in Apr 2024

8/10 Good

Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay overall. The pool bar didn't have much there and there were some expensive fees I wasn't made aware of when I booked the hotel. It was very clean and the restaurant and pool were nice. I felt safe the whole stay.
Stayed 4 nights in Mar 2024

8/10 Good

Leroy

Stayed 3 nights in Jan 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La personas en el restaurante pueden ser mas amable. A la hora de antender las mesas y los desayunos no fueron de nuestro agrado. Si veria sido mejor la atención me hubiera quedado mas tiempo.
Stayed 2 nights in Dec 2023

2/10 Terrible

Darrel, Newark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Unsatisfactory service. Not in compliance with expedia. Very deceptive business practices. The hotel wanted to make charges unauthorized fees for guest and family. Requested funds back and went to another hotel. No hot water as well. I would not recommend this hotel. Very fraudulent business practices. Management very professional. Rooms were outdated and small. Didn't feel safe in the hotel. Highly recommend to not stay here. This hotel needs to be removed off of every platform.

2/10 Terrible

Darrel, Newark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Unsatisfactory service. Not in compliance with Expedia. Very deceptive business practices. Lastly the hotel wanted to make charges unauthorized fees for guest and family. Requested funds back and went to another hotel. I would not recommend this hotel. Very fraudulent business practices. Expedia does authorize this business activity(AS PER CONVERSATION) This hotel needs to be investigated for the scamming and fraudulent activity. Things were amazing when this location first opened... New management and service is needed.
Stayed 3 nights in Oct 2023