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Apartamentos frente al mar Cartagena - Edificio Palmetto

3.5 star property
Oceanfront hotel with spa services, near Clock Tower

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Photo gallery for Apartamentos frente al mar Cartagena - Edificio Palmetto

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
View from room
Premium Apartment, 2 Bedrooms, Balcony, Beach View | Balcony
Panoramic Apartment, 2 Bedrooms, Terrace, Beach View | Living room | 32-inch LCD TV with cable channels, TV
Panoramic Apartment, 2 Bedrooms, Terrace, Beach View | 1 bedroom, in-room safe, individually decorated, individually furnished

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Room service
  • Gym
  • Pool
  • Housekeeping
  • Kitchen

Room options

View all photos for Panoramic Apartment, 2 Bedrooms, Terrace, Beach View

Panoramic Apartment, 2 Bedrooms, Terrace, Beach View | 1 bedroom, in-room safe, individually decorated, individually furnished

Panoramic Apartment, 2 Bedrooms, Terrace, Beach View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 116 sq m
  • Beach view
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Apartment, 2 Bedrooms, Balcony, Beach View

Standard Apartment, 2 Bedrooms, Balcony, Beach View | Terrace/patio

Standard Apartment, 2 Bedrooms, Balcony, Beach View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 80 sq m
  • Beach view
  • Sleeps 6
  • 2 Double Beds and 2 Large Twin Beds OR 1 Double Bed and 4 Large Twin Beds

View all photos for Premium Apartment, 2 Bedrooms, Balcony, Beach View

Premium Apartment, 2 Bedrooms, Balcony, Beach View | Balcony view

Premium Apartment, 2 Bedrooms, Balcony, Beach View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 80 sq m
  • Beach view
  • Sleeps 6
  • 2 Double Beds and 2 Large Twin Beds

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About the neighborhood

Map
Bocagrande Cra 1 #8-50, Edificio Palmetto oficina 1104, Cartagena, 130003

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Castillo Grande Beach - 17 min walk - 1.4 km
  • El Laguito Beach - 3 min drive - 1.7 km
  • Clock Tower - 5 min drive - 2.1 km
  • Cartagena de Indias Convention Center - 5 min drive - 2.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Crepes & Waffles - ‬3 min walk
  • ‪Morena Marisqueria - ‬3 min walk
  • ‪El Gran Pandebono - ‬4 min walk
  • ‪Juan Valdez Café - ‬4 min walk

About this property

Apartamentos frente al mar Cartagena - Edificio Palmetto

Hotel near Bocagrande Beach
At Apartamentos frente al mar Cartagena - Edificio Palmetto, you can look forward to a coffee shop/cafe, a hair salon, and a gym. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a manicure/pedicure, a facial, or a hot stone massage. In addition to a steam room and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • A 24-hour front desk, an elevator, and concierge services
  • A front-desk safe, luggage storage, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Kitchens with full-sized refrigerators/freezers, microwaves, and ovens
  • 32-inch LCD TVs with cable channels
  • Separate sitting areas, separate dining areas, and stovetops

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Apartamentos frente al mar Cartagena Edificio Palmetto Apartment
Apartamentos frente mar Edificio Palmetto Apartment
Apartamentos frente al mar Cartagena Edificio Palmetto
Apartamentos frente al mar Cartagena Edificio Palmetto Apartment
Apartamentos frente mar Edificio Palmetto Apartment
Apartamentos frente al mar Cartagena Edificio Palmetto
Apartamentos frente mar Edificio Palmetto
Apartamentos frente al mar Cartagena Edificio Palmetto
Apartamentos frente al mar Cartagena - Edificio Palmetto Hotel

Frequently asked questions

Does Apartamentos frente al mar Cartagena - Edificio Palmetto have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Apartamentos frente al mar Cartagena - Edificio Palmetto pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Apartamentos frente al mar Cartagena - Edificio Palmetto?

Self parking is free at this property.

What time is check-in at Apartamentos frente al mar Cartagena - Edificio Palmetto?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at Apartamentos frente al mar Cartagena - Edificio Palmetto?

Check-out is at noon. Late check-out is available for a fee.

Where is Apartamentos frente al mar Cartagena - Edificio Palmetto located?

Nestled on the beach, this Bocagrande hotel is within a 10-minute walk of Bocagrande Beach, Malecón Bahía de las Ánimas, and Rio Cartagena Casino. Centro Comercial Nao and Plaza Bocagrande Commercial Center are also within 10 minutes.

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Apartamentos frente al mar Cartagena - Edificio Palmetto Reviews

Reviews

6.8
Rating 10 - Excellent. 21 out of 69 reviews
Rating 8 - Good. 19 out of 69 reviews
Rating 6 - Okay. 7 out of 69 reviews
Rating 4 - Poor. 8 out of 69 reviews
Rating 2 - Terrible. 14 out of 69 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10

There is a disconnect from the building staff and apartment owners. I met only 1 receptionist that was helpful and friendly. The building guards tried scamming me. Will never stay here again.
Stayed 7 nights in Aug 2022

4/10

Out vacation stay was far from great. No cleaning was done in our apartment, no one came to greet us or advise who to contact if we had any problems. I came across a few problems and went to the reception only to be told to speak to the person I booked the room from. I tried explaining to them that I booked through Expedia and they seemed not to know what that was. After some back amd forth they provided me with a name & number. Lady said that there was no cleaning service for the apartments. I expressed how weird that was since I’ve never booked a hotel/apartment with no cleaning service. We didn’t know how to use the safe, no new towels were given to us, no extra paper toilet, washer and dryer in the room weren’t working and to top it off apartment was full of cockroaches. Definitely not staying here again, since I complained they gave us a new set of towels but thats it they never fixed the washer or dryer and never provided us with trash bags which they told us they would give us.
Stayed 8 nights in May 2023

10/10

Stayed 4 nights in Jan 2025

10/10

Stayed 5 nights in Dec 2024

8/10

Stayed 6 nights in Sep 2022

10/10

It was my second stay in six months and staff friendliness and service are at the top of my appreciations.
Stayed 4 nights in Jun 2022

8/10

Stayed 1 night in May 2022

4/10

There are a few things I didn’t like that should be mentioned up front to the guest before the chose to stay there. 1. The shows had NO hot water for the first three days and when they finally showed up to fixed it, the water took approximately 10 to 15 minutes to get hot that only lasted 2 minutes. 2. The TV’s didn’t work, the Wi-Fi connection to get the TV channels working was unable to provide a good continuous signal therefore the TV spent all night trying to connect. 3. They told us the dryer didn’t work but the washer did. The dryer should have been checked and repaired if needed before we arrived. 4. The Gym equipment was very out dated and unsafe for the user. Example the thread mill were slipping causing you to go off balance and can easily fall and get seriously injured. 5. They have 3 elevators but the most of the time there only one elevator was working for a building with approximately 40 floors, needless to say it took about 10 to 15 minutes just to get up and down the building. I love the fact that it’s located feet from the ocean. The security at the door did an awesome job to be sure the people accessing the building did belong in the building. 6. The pool was unacceptable for hours at a time but we were never given the pool schedule upon arrival. That has to change to avoid the guess showing up and denied access to the pool. 7. The showers I recommend be redesigned to avoid mopping after each use, due to the excess water accumulated
Stayed 10 nights in Dec 2021

10/10

Stayed 2 nights in Dec 2021

4/10

Muy mal para el costo del apartamento 2 estrellas . Muy malas condiciones y mala limpieza .
Stayed 1 night in Jan 2021

8/10

Stayed 3 nights in Dec 2019

8/10

Lo unico malo, muy malo, es el proceso de check in. Super largo y complicado. Luego de eso, la vista de Cartagena desde un piso 23 es espectacular y sana lo del check in
Stayed 1 night in Aug 2019

8/10

Agradable .. ya es hora de hacer mantenimiento a varias cosas del apto...excelente ubicación..
Stayed 4 nights in Aug 2019

10/10

The property is excellent. Expedia needs to let the guest know who to contact at the time of arrival, by e-mail before arrival, the front desk representative had no idea about our reservation. We had to wait for a while until finally someone got the person in charge.
Stayed 3 nights in Aug 2019

10/10

Stayed 1 night in Aug 2019

4/10

I liked that is an apartment for the space.... but the conditions of the building are not 5 stars as appear in the rating... the elevator got ruin and did not work for 3 days and we were at the 27th floor. We were a family of 6 requested an apartment of 2 rooms, instead of giving us an apartment of 2 rooms they gave us 2 apartments of 2 rooms each charging us more and did not want to refund us and I made a reservation of another apartment of 2 bedrooms and gave us 2 more apartments and wasting the money of 2 apartments for nothing.
Stayed 6 nights in Jul 2019

8/10

Todo ok. El punto excelente. El apartamento bien amoblado para lo necesario como cocinar y lavar ropa. El area de la piscina bastante agradable.
Stayed 6 nights in Apr 2019

8/10

Stayed 2 nights in Nov 2018

6/10

L'appartement ne correspond plus aux photos de l'annonce. Tout les meubles sont vêtustes et absolument inconfortable. Impersonnel. Très peu fourni en vaisselle. Pas de plat pour utiliser le four, pas de petites cuillières, pas de bols, pas de briquet, tire-bouchon, produit vaisselle, éponge, sel-poivre, et sèche-cheveux alors qu'il est mentionné dans l'annonce. Le nettoyage tous les jours prévus dans l'annonce est en suplément. Frigo sans compartiments dans la porte ! Micro-onde difficile à faire fonctionner. Le vent s'infiltre par toutes les ouvertures (même fermées) et donc un bruit de souffle constant. Le personnel n'est pas très accueillant. Douche froide. Il y a une machine à café, parfait. Lave-linge et sèche-linge très bien. Il y a un mixer et un toaster croque-monsieur, mais pas essayer.
Stayed 7 nights in Mar 2019

2/10

When I arrive I had to call the apartment to see if I can check inn they never answer me ignore my calls all day when it was check inn time person from lobby call the lady and than she answers. Then we hear employee saying she did not like to go down get the guest at all. Bad customer service
Stayed 2 nights in Feb 2019

4/10

When we arrived we were met with blank stares, because they said they do not have a reservation for us. Of course there is no public WIFI in the building so I could not connect. I was finally able to connect and show them my reservation, but they said they do not have a reservation in my name (they spelled my name wrong, but not just a little wrong they left out 2 letters in my last name - so Yeager became Year). I finally had to argue with them that if this reservation is not for me then why is Mr. Year's reservation on my phone? After about 2 hours of this they finally gave us our Apartment that we paid for. I have stayed in this building 3 other times in the last 10 years (not my last name) the last time 4 years ago. The building is really getting worn down since it was built in 2005, the furnishings were old and worn out, in one of the rooms the drawers were stuck and hard to open. The Kitchen cabinets are peeling, and everything else is shabby. I would avoid this place primarily because the check in procedure is not comfortable in the slightest, there is no public WIFI, the condition of the Apartments, and you are treated like an inmate all of the time.
Stayed 2 nights in Dec 2018

8/10

Muy bien
Stayed 3 nights in Nov 2018

2/10

No hot water... they removed the heater rather than repair it... they had tv mounts and no TVs.. many basic stuff missing
Stayed 1 night in Nov 2018

6/10

No lo recomiendo, por precio se consiguen mejores lugares , Muchas reglas, una sola llave para 4 personas, al ingresar a la piscina (no le da el sol, no se puede ingresar bebidas),
Stayed 1 night in Nov 2018

8/10

It has a good view very nice close to everthing nice pool
Stayed 3 nights in Nov 2018