"Water for drinking should be made fully available in the rooms without additional cost.
Provide in rooms maps and information with most popular tourist attractions and how to register for the tours,
Directions on how to use public transportation to get around (cost)."
"Everything was wonderful!!! would certainly stay here again when in the Madrid area! Staff was friendly and HELPFUL!!!! They went over and above to make our stay great!"
"Great location for tourists visiting Madrid with a Metro station and bus station a short walk away. Super friendly and helpful staff. Only minor complaint is the rooms are really bare bones. No fridge in a warm country seems odd. Bathroom and shower door are also the same which made showering a challenge. However, given the location and how good service was from the staff I would still stay there again."