"Customer Service should be the number one priority in hospitality. However, Russell from the pool bar made my experience there extremely uncomfortable. I watched him publicly embarrass a group of teenage girls, because he wasn’t aware that they had already settled their bill. When he was corrected by his fellow coworker, he refused to apologize. In fact, he bluntly stated, “I’m not apologizing to them for nothing”. Even after threatening them with security in front of a bar/restaurant full of...

"Great staff , beautiful rooms and great location everything there was superior. Definitely coming back again."

"Magnificant"

"Our family of four loved our stay at the Sagamore! The room was clean, spacious, and comfortable. We loved having a large balcony and a fridge in the room. We also enjoyed a complimentary textured art workshop. The pool was gorgeous and there were plenty of shaded spots to relax outdoors. We would definitely recommend this hotel to anyone."