"Really expected better customer service. Upon arrival I valid my vehicle in Porter took my bags but had no cart to put them on so had to carry them like a football. Mile at the checking desk they tell me my room isn’t ready yet so I say how can that be check-in is at 3 o’clock it is now 6 o’clock in the evening. It should’ve been ready to stay in the minute. I booked it so I had to wait about 15 minutes in the lobby why they tried to figure out what was going on meantime the Porter has my...

"The tub faucet leaks and makes noise when drips all night. Also the room is in a noisy place where you can here others in the hallway and near the elevator"

"Very helpful staff and clean comfortable beds."

"Room was clean stuff were friendly"