"Features not working properly but friendly staff"

"Front desk was very helpful with checking us in. After traveling for almost 6 hours, all we needed was to lay down and rest. We checked in early and were very grateful that there was a room ready. The room, on the third floor, was very clean and smelled clean. Thanks to Jade for a thorough cleaning and great job. This is our 5th time staying at this hotel because of the cleanliness and affordable rates. Thank you!!"

"There was body fluids on the head rest, brown substances on the floor in the bathroom and sticky stuff on the floor. The staff referred us to use Expedia. We used Expedia we verified payment but Expedia did not send notification of payment to property. It took hours to be able to gain acess to the rented room. But first Expedia attempted for us to pay for an Uber to drive me and my family to another hotel and be reimbursed later they also got into a verbal altercation with the property...