"We chose not to do the all-inclusive option because we wanted to get out and enjoy more excursions and experience the island. Since it was our first time visiting, we wanted to explore as much as possible and see what the island had to offer. The only suggestion I would make is to provide a little more clarity on how the meal cards and resort cards work and where they are needed. For example, we went up to get a drink one day, and the bartender told us we needed a resort card. We were...

"This trip could’ve been a lot better! But communication was not there at all. I missed my flight and call the hotel to check me in cause I was coming in the next day instead. Not only when I arrived around 12, the room wasn’t ready! The front desk took my number and told me she will call me once the room is ready! We drove around town until 4pm and never got a text! So I had to go in and ask about the room, then she proceeded to check us in. We almost missed our spa appointment and they still...