"My family and I had a good stay overall at the resort. The staff were friendly, welcoming, and always happy to help, whether it was bringing us lunch on the beach with our cabana rental or providing extra water bottles in our rooms.
Our personal concierge, Carlos, made our experience extra special. He ensured we had everything we needed, answered all our questions, booked last-minute reservations, and arranged a special birthday surprise for my husband. We truly appreciated his care and attention.
We stayed as Sun Club guests and had a room with direct pool access, which made our stay even more enjoyable. The rooms were clean and basic but good enough for our stay. There weren’t many chicken options, but that’s more of a family preference than a resort issue."
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