"Very clean hotel but looking a bit tired now, really thinking it needs a bit of a spruce up, upgrade in the rooms. Chipped cabinets, old worn furniture. Quite dated rooms for the park plaza brand. Comfy bed and excellent location so would stay again for this alone, Lovely welcome at check in, asked our plans we said we were dining out and were going to a local food feastival and the guy there gave us two vouchers for complimentary drinks he said “have a drink on us either on the way out or on your way home” which we thought was a lovely touch. Until trying to redeem them at the bar. It does state on the vouchers that the drinks are if you’re dining in the hotel but thought maybe that was an oversight as we’d clearly told the guy at reception our plans. We were planning on having a drink before heading out anyway but it was quite an awkward exchange with the gentleman at the bar who was quite rude and dismissive We were made to feel like we were trying it on/making up what the guy in reception had said. Perhaps reception need some training in this or re wording as there was another couple at the bar under the same impression,"
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
