"Great location and very clean. Room setup was a little weird. Ultra modern style which sacrifices functionality: washroom does not close properly and the door is made of glass, which is weird for privacy. And the receptionist was unhelpful and rude. We had just come back from the police station from having reported lost passports and he was not understanding. We know we could not check in without the physical copies, but politeness and kindness are expected in times of crisis. But this tends to...

"Friendly staff."