"The staff were very nice and the hotel was clean, but we found that we had to work harder for amenities than at other hotels. For example, we were told upon booking that we might get a King bed or 2 doubles, but that we could request which one in the expedia booking. I requested king, but they messaged back and said they could not guarantee it. When we arrived, they were able to give us a king bed. However, they said they could not guarantee us a late checkout until the day of checkout. For the...
"The staff were very nice and the hotel was clean, but we found that we had to work harder for amenities than at other hotels. For example, we were told upon booking that we might get a King bed or 2 doubles, but that we could request which one in the expedia booking. I requested king, but they messaged back and said they could not guarantee it. When we arrived, they were able to give us a king bed. However, they said they could not guarantee us a late checkout until the day of checkout. For the...
Colleen