"I had a very disappointing experience during my stay. The most serious issue was getting trapped in the elevator for approximately 40 minutes. It was a frightening and stressful situation, and unfortunately, the way it was handled made it even worse. The staff were rude and lacked empathy throughout the incident. There was little concern shown for my well-being, and no one offered a sincere apology or reassurance while I was dealing with the situation. What was even more disappointing was that...

"The location was amazing! Beautiful neighborhood, not touristy, close to everything. The property needs some TLC. A lot of water damage in the bathroom due to open box style, so much water falls on the outside, we needed many towels just to keep it dry. But otherwise we were very happy."

"Our family stayed here in early June 2 teenagers and my wife using a wheelchair we found the accommodations really great, very clean and close to everything. There's no attendant at the front desk so Support is only over the phone which we found a little bit difficult especially on our late check-in. but other than that it's a great location and we'd stay here again."