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The coffee and breakfast were great!

Our experience at this Vila was amazing from the moment we walked through the door. We were sat at the front desk and given orange juice while we waited to be checked in. The costumer service is amazing and everyone treated us like royalty. After checking in we were given a tour of the hotel which was beautiful and breathtaking (the photos online do not do this hotel justice). After spending the day in our beautiful hotel room we went to the front desk and asked if there was anywhere good around...

The property was clean, the beds were comfortable, the staff was first class. Very polite and helpful with any questions we had. I would highly recommend this property to anyone looking for a place to stay in Lisbon.

Very classy and comfortable hotel. The staff was excellent, particularly the Guest Service Manager Pedro Falcao.

Wonderful place! The ming size bed was nice and to US standards. The location is great. And most importanly the staff was exceptionally nice and accommodating!

We stayed 9 nights in this extraordinary hotel in the heart of Lisbon. First, this 35 room hotel has been entirely restored to its original Art Deco form, including cork floors in the room, beautiful marquetry floors in the lobby, elegant furniture and art work in the lobby and bar. Also the sleek, elegant Art Deco door handles (that are beautiful but not so easily grasped). There is a spectacular breakfast every morning, including traditional Portuguese staples like sardines in olive oil...

We loved this hotel and its location. The rooftop pool deck is great. 1.5 mile walk to Cascais, beautiful beaches right across the street, the train station to go to Lisbon is a 4 minute walk, and an Uber ride to Sintra is just around $20. It really is a great hotel and location.

Comfortable bed, good breakfast, nice mini bar supplies, close to everything. Great advice for food locations. Would definitely go back.

It was a fantastic hotel. The location can't be better and the hotel staffs were very helpful and polite. We could walk around the old Alfama area. We also got tips form the hotel reception. We had a early check out and the hotel staffs arranged breakfast box for us. Would certainly recommend this hotel for everyone.

Hotel is in the prime location, lot of restaurants and bars in walking distance. Staffs were amazing.

Out of all the hotels that I have ever stayed in Europe, the Grande Real Villa Italia & Spa was the best hotel! Located in a beautiful beach community, this location is ideal for a wonderful outdoor pool and close to the water for beach adventures. You can also relax with the hotel amenities, such as the great spa services and massage deals. Definitely stay here for close walking distance to the shops and restaurants nearby. Everyone was amazing and the hotel helped arrange transportation if you...

this hotel was perfect in every way , excellent location very clean and modern rooms in a 300 year old building . our room looked over a very busy street with a view of the famous arch . the street lined with restaurants was noisy with the window open but once closed we could not hear anything . very nice breakfast and the front desk people were very helpful and freindly . will stay here next visit

Excelente atención , muy buen desayuno y un lugar cerca del centro de la ciudad , lo recomiendo .

good breakfast; friendly staffs. convenient location very close to Metro station, Tram, bus stops

I loved this hotel so much! I did not want to leave. I actually felt very down the day we checked out. I have stayed in many 5 star hotels but never had such impeccable care. It was above and beyond. Every staff member was at our service. The view and location were amazing. It was a very quiet retreat to return to and within walking distance of everything. I am currently in Porto wishing I was back at my beautiful retreat again. Also, the dining area bar for breakfast and snacks very...

Room too small, scented toilet paper; otherwise, terrific.

Is a very beautiful place, like a real Palace.Everything is perfect!precious decorations, impecable clean,royalty .The Staff is very thoughtful and polite.Like a dream come true.

We stayed for 2 days after our cruise. We arrive early. Front desk was welcoming and offered us an available room. We declined and said we’d wait for our reserved room on the upper floor. We toured Lisbon and returned to Lumen in the mid afternoon. Here’s when the service was exceptional. Front desk was friendly; offered us breakfast at 10 euros and a 30% restaurant discount. The bell boy took our luggage up, explained the various room switches, offered to get us extra coffee/tea/water. The...