Verified
2/10 Terrible
Lin
8 June 2026
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed in a 2-bedroom suite during our visit to Capri.
The suite was spacious, and the view from the master bedroom balcony was beautiful in the distance. However, there was construction activity nearby, which affected both the overall view and the sense of privacy.
Unfortunately, we experienced a safety issue with the master bathroom door. The lock malfunctioned and trapped me inside the bathroom for 3-4 times. Thankfully my family members were in the room and were able to open the door from the outside. This is something the hotel should address as soon as possible.
Both bedrooms felt quite dated, especially the bathrooms, which could benefit from renovation and modernization.
Breakfast was another disappointment. The selection was limited and heavily focused on sweet pastries and desserts, with very few savory options. We did not find the breakfast particularly enjoyable.
On the positive side, the front desk staff were friendly, professional, and very helpful. They assisted us with our luggage transportation arrangements, which made our arrival and departure much easier.
Overall, while the staff provided good service, we felt the hotel did not offer good value for the price paid, especially considering the condition of the rooms and the breakfast quality.
Lin
Stayed 2 nights in Jun 2026
