"A well maintained facility, competent employees."

"Nice hotel. Not technically in the heart of Los Gatos which was a bummer because it’s about a 15-20 minute walk into town. Hotel lobby was nice and clean, but after 3 nights our room was never cleaned. No new towels and no garbage taken out even though they said at check in we’d have housekeeping every other day. Other than that the price was fair, friendly staff and excellent free daily breakfast with strong coffee. We won’t stay here again because the location is not ideal without a car, but...

"Staff excellent, room was clean, good breakfast and better coffee, parking was great. Overall it’s a very good place to stay. I need a first level room because medical reasons and always get it."