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L'ermitage - Franschhoek Chateau & Villas

4.0 star property
Family-friendly hotel with free valet parking and bars

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Photo gallery for L'ermitage - Franschhoek Chateau & Villas

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe
Villa, 2 Bedrooms, Mountain View | Terrace/patio
Lake
Design Villa, 1 Bedroom, Lake View | Living area | Flat-screen TV, DVD player
Standard Villa, 2 Bedrooms | Private kitchen | Microwave, coffee/tea maker, electric kettle
On the shores of a serene lake, L'ermitage - Franschhoek Chateau & Villas offers an upscale retreat. Indulge in a manicure/pedicure at the spa, unwind by the fireplace in the lobby, or enjoy a meal at the on-site restaurant. With free in-room WiFi and outdoor pool access, this family-friendly haven is perfect for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Housekeeping
  • Laundry
The current price is SAR 551
SAR 634 total
includes taxes & fees
6 Sep - 7 Sep

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
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Showing 15 of 15 rooms

View all photos for Luxury Villa, 2 Bedrooms, Mountain View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 2 Bedrooms, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 14 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Mountain View

Villa, 2 Bedrooms, Mountain View | Mountain view

Villa, 2 Bedrooms, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Honeymoon Suite, Lake View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Honeymoon Suite, Lake View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 2 Bedrooms, River View

Luxury Villa, 2 Bedrooms, River View | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 2 Bedrooms, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 14 sq m
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, Mountain View

Luxury Suite, Mountain View | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 Bedroom

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Standard Studio, 1 Bedroom

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite

Highlights

Terrace
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 Bedroom

Luxury Villa, 1 Bedroom | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 1 Bedroom

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 Bedroom, Lake View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 1 Bedroom, Lake View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 2 Bedrooms

Luxury Villa, 2 Bedrooms | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa, 2 Bedrooms, Lake View

Luxury Villa, 2 Bedrooms, Lake View | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 2 Bedrooms, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 14 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Design Villa, 2 Bedrooms

Design Villa, 2 Bedrooms | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Design Villa, 2 Bedrooms

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa, 1 Bedroom, Mountain View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 1 Bedroom, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Lake View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, Lake View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 9 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Villa, 2 Bedrooms, Mountain View

Design Villa, 2 Bedrooms, Mountain View | 1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Design Villa, 2 Bedrooms, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Flat-screen TV
  • 14 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Located in Franschhoek, L'ermitage - Franschhoek Chateau & Villas is in a rural area and on a lake. The area's natural beauty can be seen at Cape Floral Region Protected Areas and Mont Rochelle Nature Reserve, while Huguenot Memorial Museum and Sénéchal-Senekal Art Gallery are cultural highlights. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails and horse riding in the area.
Visit our Franschhoek travel guideOpens in a new window
Map
Lambrechts Road, Franschhoek, Western Cape, 7690

What's nearby

  • Franschhoek Town Hall - 2 min drive - 1.8 km
  • Mont Rochelle Nature Reserve - 3 min drive - 4.4 km
  • Franschhoek Wine Tram - 3 min drive - 2.8 km
  • Huguenot Monument - 3 min drive - 2.4 km
  • Franschhoek Pass - 5 min drive - 6.8 km

Getting around

  • Cape Town Intl. Airport (CPT) - 62 min drive

Restaurants

  • ‪Tuk Tuk Microbrewery - ‬1 min drive
  • ‪Col'Cacchio - ‬2 min drive
  • ‪Rickety Bridge Winery - ‬7 min drive
  • ‪River Cafe - ‬2 min drive
  • ‪Haute Cabriere - ‬1 min walk

About this property

L'ermitage - Franschhoek Chateau & Villas

Upscale family-friendly hotel by the lake
At L'ermitage - Franschhoek Chateau & Villas, you can look forward to a terrace, a coffee shop/cafe, and a garden. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • An outdoor pool
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), express check-in, and babysitting (surcharge)
  • Concierge services, wedding services, and a front-desk safe
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels and DVD players
  • Furnished balconies or patios, kitchenettes, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request
  • Area shuttle (surcharge) up to 5 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 915 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 850.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Franschhoek L'Ermitage
L'Ermitage Chateau Villas
L'Ermitage Chateau Villas Hotel
L'Ermitage Chateau Villas Hotel Franschhoek
L'Ermitage Franschhoek
L'Ermitage Franschhoek Chateau
L'Ermitage Franschhoek Chateau Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
l`Ermitage Franschhoek Chateau And Villas
L'Ermitage Franschhoek Chateau Villas Hotel
L'Ermitage Franschhoek Chateau Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
L'Ermitage Franschhoek Chateau
L'ermitage Franschhoek Chateau Villas
L'ermitage - Franschhoek Chateau & Villas Hotel
L'ermitage - Franschhoek Chateau & Villas Franschhoek
L'ermitage - Franschhoek Chateau & Villas Hotel Franschhoek

Frequently asked questions

Does L'ermitage - Franschhoek Chateau & Villas have a pool?

Yes, this property has an outdoor pool.

Is L'ermitage - Franschhoek Chateau & Villas pet-friendly?

No, pets are not allowed at this property.

How much is parking at L'ermitage - Franschhoek Chateau & Villas?

Self parking and valet parking are free at this property.

What time is check-in at L'ermitage - Franschhoek Chateau & Villas?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at L'ermitage - Franschhoek Chateau & Villas?

Check-out is at 11:00 AM.

Does L'ermitage - Franschhoek Chateau & Villas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8 AM–7 PM on request. A fee of ZAR 850.00 per vehicle applies.

Where is L'ermitage - Franschhoek Chateau & Villas located?

This family-friendly Franschhoek hotel is located on a lake, within 1 mi (2 km) of Cape Floral Region Protected Areas and Huguenot Memorial Museum. Franschhoek Wine Tram and Sénéchal-Senekal Art Gallery are also within 2 mi (3 km).

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L'ermitage - Franschhoek Chateau & Villas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 39 out of 81 reviews
Rating 8 - Good. 26 out of 81 reviews
Rating 6 - Okay. 8 out of 81 reviews
Rating 4 - Poor. 3 out of 81 reviews
Rating 2 - Terrible. 5 out of 81 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dipen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hospitality
Stayed 6 nights in Feb 2025

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at L’ermitage! Me and my partner celebrated our engagement, and we couldn’t have chosen a better spot to do so❤️ A bit few options for dinner (especially for us who are vegan), but the scenery, room, ambiance and hospitality really makes up for it👏
Stayed 1 night in Apr 2025

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and friendly staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Isam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Wonderful stay. Very nice apartment with beautiful view. The staff very friendly and helpful.
Stayed 3 nights in Nov 2024

8/10 Good

Teresita

Liked: Cleanliness
Nice property, old facilities and too far from center of the cute town. You'll need a car or uber to get to restaurants, shopping and bars
Stayed 2 nights in Jan 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis of calm in wine country…

Amazing little place slightly off the beaten track in Franschoek, but worth it. Had an beautiful villa with amazing staff who couldn’t have been more friendly… would recommend to everyone!
Stayed 2 nights in Dec 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and room amazing. The town center and restaurants are an easy drive away. The only small negative was the light pollution in our room which faced the road. It would be better to take a lake view room. All in all a wonderful stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough how friendly and accommodating the staff were. We were a large party (9 people) and they arranged a last minute restaurant reservation and transport for us without any hesitation on a busy evening. Also, the location and the resort itself were breathtaking and their pictures don't do it justice. Will definitely be returning.
Stayed 1 night in Feb 2024

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect spot for a weekend away

I made a booking at this hotel for a weekend away with friends and it was fantastic. The room was spacious and well equipped with everything we needed. We chose to have breakfast included in the stay which was delicious and abundant. Tucked under the mountains, the villa's made us feel like we were in our own little French Village. The hotel is slightly outside of the main street of Franschhoek, so it helped that we had our own car for easy access in and out of town.
Stayed 2 nights in Jun 2023

2/10 Terrible

JANINE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sold this room with zero electricity.
Stayed 1 night in Jan 2024

8/10 Good

Michelle

We drove 6 hours to have a girls spoil weekend and when we arrived the WiFi and the hot water were not working. We didn’t have hot water until the next morning 9am.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous place in all meanings!

Absolutely beautiful place surrounded by mindblowing nature with mauntains, pond with fishes, and vineyards. The hotel is sophisticated, seclude and peaceful. Extremely spacious room and bathroom with two basins, shower cabin and bath tub. Big space, high cellings and a lot of lights! The personnel is kind, attentive and extremely helpful. Gavin, the hotel manager, is exceptional, highly professional and the absolute treasure. He surrounds the guests with the five star hotel care and shares great recommendations on making the days in Franschhoek remarkable. We had a wonderful time thanks to Gavin and will definitely return with the rest of family. The breakfast is beautiful ( quick in service, attentive, with possibility to choose both a la carte and from open buffet), with the possibility to be seated indoors and outdoors on the garden and lakeshore. Special thanks for the breakfast service to Fakazile who turn the breakfast into a joy and Yugine!
Stayed 5 nights in Dec 2022

6/10 Okay

stuart

Disliked: Cleanliness, staff & service

Don't bother with breakfast

the accomodation was ok as always, but the breakfast was an absolute disgrace. Very poor service, being told we had to pay for hollandaise sauce as only buffet available, the food was cold, had to grab staff as they just left us, sat there for 20 mins before being attended to, dirty tables, cold coffee, asked 2 people for hp or tomato sauce, never got - very disappointed, we did this as a present for a wedding anniversary, and was left very underwhelmed. We have to consider if to book with you again, we have been a long term customer of yours and this time was totally let down, even though we paid more than twice as much as normal as high season. The restaurant was not busy, no glasses for orange juice, the juice was empty anyway but besides the point, the staff didn't have uniforms, apart from one guy, dirty t-shirts, most of the staff looked like they just woke up in last nights clothes. Very unprofessional. Very disappointed with the stay if we have to be honest. Your standards have really dropped in the last 12 months.
Stayed 1 night in Jan 2024

10/10 Excellent

NEMER CHIDID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort
Fantastiskt vackert ställe med grym service och trevlig personal. Frukosten är superfin. Har bara gott att säga om detta ställe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Noeleen

Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is simply stunning. It’s so charming and the staff are wonderful. It’s a 20 min walk from the Main Street in Franschoek or a few pounds in an Uber. Don’t use the recommended car service from the hotel as it was 3 x more expensive than an Uber. Out toom eas lovely with a small kitchen are and separate dressing room and bathroom with both a huge bath and a separate shower. The buffet breakfast was lovely and the views even better!
Stayed 3 nights in Feb 2024

10/10 Excellent

Fran Van

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Janine

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel etwas ausserhalb vom Zentrum. Grosszügiges Zimmer und Aufenthaltsraum. Restaurant nicht geöffnet, daher musste man ins Dorfzentrum, welches gerade noch zu Fuss erreichbar ist. Frühstück sehr reichhaltig. Dusche am Morgen wegen Stromausfall nur kalt.
Stayed 2 nights in Apr 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a gem

Excellent property for a luxury get away
Stayed 1 night in Feb 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022