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Villa Sanibel Shell - Luxury villa with pool and access to the Gulf of Mexico

4.0 star property

Photo gallery for Villa Sanibel Shell - Luxury villa with pool and access to the Gulf of Mexico

Outdoor pool, a heated pool
Property video
Game room
4 bedrooms, iron/ironing board, travel crib, free WiFi
Dining

Reviews

9.6 out of 10
Exceptional

Entire home

4 bedrooms4 bathrooms300 sq m

Popular amenities

  • Parking available
  • Dryer
  • Hot Tub
  • Washer
  • Fireplace
  • Pool

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Villa Sanibel Shell - Luxury villa with pool and access to the Gulf of Mexico

We warmly welcome you and wish you a first impression of our new 2015 Luxury Villa Sanibel Shell in the world famous Cape Coral.

The new Dream Villa Sanibel Shell with southern exposure on "Crosby" saltwater canal with access to the Gulf of Mexico is built on a 1000 sqm plot, in a typical modern Florida style.

This lovingly and perfectly equipped villa offers a casual atmosphere and a modern ambience. Experience the fabulous Florida lifestyle on approximately 300 sqm of living space, with bright, light-flooded and high rooms. Shopping like Publix, Target, Lowes and post are the same in the immediate vicinity. You will also find tasty burgers at "Five Guys", tasty ice cream with "Stone Cold" or pizza from "Pizzahut". The location leaves nothing to be desired.

Outside - The exterior of the Villa Sanibel Shell

General:

The luxury villa is built like a U-shape, so that all options can be offered for relaxation. Should you want a dinner outdoors with family and friends is a summer kitchen and a modern dining table with seating for 8 people. In addition, you will find a comfortable and cozy lounge area with a gas Fireplace to linger in the second lanai. In the spacious "screend-In" Pool Area with sun deck, equipped with comfortable beds, you dangle a lot of space for sunbathing and space to breathe and soul.

Summer kitchen:

The outdoor area is equipped with an impressive summer kitchen, which includes a built-in gas grill and fridge and a bar along the pool, in the chill can be wonderful.

Pool & Spa:

This exclusive residence has a built in T-shape, electrically heated pool with zero-point-Spa. It is equipped with a modern and highly efficient pool pump, LED technology and a skin-friendly salt purification system.

In addition, the pool has a Sunshelf on which you can just relax or play with the little ones.

Dock:

At the dock, you have the option of creating a boat with the kayaks made available by us to paddle through the channels or just relax under the Tiki Hut.


Inside - The interior of the villa Sanibel Shell

General:

Experience the fascination of a private luxury villa, individually and on a high level. The Villa Sanibel Shell invites the luxurious decor, and the noble Travertine stone floors and dream, relax and feel good. The villa has an alarm system, individually controlled air conditioning and a utility room with electric appliances with European quality standards. Washing machine and dryer, ironing set and vacuum cleaners are self-evident. Also towels, other household articles and children's items such as high chairs, cots and Bettrailing are available free of charge. In addition, you have high-speed Internet / wireless internet and telephone.

Living room:

The living area is open and generous. You can "do nothing" without feeling guilty enjoy. For the best in entertainment, see the Entertainment Center a 60 "LED HDTV Smart TV, Apple TV, gaming console and a Dolby surround sound system with integrated music system (with volume controls at different points in the house). We also offer an electric Fireplace for cozy evenings.

Game Room:

A special treat will give you the game room with pool table. The adjacent butler's pantry, you can mix a cocktail or take the really chilled wine from the Wine Chiller.

Office / alternatively. 5 Bedrooms:

Should you nevertheless times be to work feel you have a office with a MiniMAC, printers and Wi-Fi access and phones for free calls to Europe and USA / Canada. Likewise, a trundle daybed.

Bedrooms:

Almost unique are 4 bedrooms with 4 bathrooms en suite. The bedrooms are divided into a master bedroom with king size bed, a junior master bedroom with king size bed, a bedroom with queen size bed and a bedroom with 2 twin beds and are also equipped with high quality mattresses, Smart LED HDTV and alarm clocks.

Kitchen & Dining:

Even the kitchen with high quality GE brand appliances, such as a 48 "refrigerator, induction cooker, built-in oven and built-in microwave, leaves nothing to be desired. Similarly, the large raised-Iceland-bar invites you to entertain. Adjacent to the kitchen you will find the spacious dining area with enough space for 8 people. Thanks to the 90 ° C-Slider You have a fantastic view of the pool area and the canal.

Property manager

Frau Stephanie van Laak

Languages

English, German

Add dates for prices

Property amenities

Beach

  • Beach loungers
  • Beach towels

Pool/Spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Private pool

Internet

  • Available in the villa: Free WiFi

Parking and transportation

  • Car recommended
  • Onsite parking options include a garage

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Ice maker
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 4 bedrooms
  • Bedsheets provided
  • Day bed

Bathroom

  • 4 bathrooms
  • Bathtub
  • Bathtub or shower
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • Books
  • Games
  • Smart TV with cable/satellite channels
  • Stereo

Outdoor areas

  • Dock
  • Garden
  • Gas grill
  • Outdoor furniture
  • Patio

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Single level property
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Phone

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the marina
  • On the waterfront

Things to do

  • Arcade/game room
  • Bicycles
  • Billiards/pool table
  • Boat
  • Heated pool
  • Water park
  • Water sports equipment
  • Birdwatching nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Theme park nearby
  • Water skiing nearby
  • Water tubing nearby
  • Wildlife walks nearby
  • Windsurfing nearby

Safety features

  • No carbon monoxide detector or gas appliances (host has indicated there are no carbon monoxide detectors or gas appliances on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher
  • Deadbolt lock

General

  • At least 80% lighting from LEDs
  • Bicycles
  • Garden
  • Recycling
  • Unit size: 3,229 square feet

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Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there are no carbon monoxide detectors or gas appliances on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

We should mention

A car is recommended for transportation to and from this property

About the neighborhood

Map
Cape Coral, FL

What's nearby

  • Four Mile Cove Ecological Preserve - 5 min drive - 5.0 km
  • Sun Splash Water Park - 6 min drive - 5.9 km
  • Hospital del Prado - 8 min drive - 5.1 km
  • Cape Coral Yacht Club Beach - 10 min drive - 8.2 km
  • Tarpon Point - 11 min drive - 9.1 km

Getting around

  • Southwest Florida Intl. Airport (RSW) - 34 min drive

Restaurants

  • ‪Wawa - ‬17 min walk
  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Tropical Smoothie Cafe - ‬3 min drive
  • ‪Outback - ‬4 min drive

Frequently asked questions

Does Villa Sanibel Shell - Luxury villa with pool and access to the Gulf of Mexico have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Villa Sanibel Shell - Luxury villa with pool and access to the Gulf of Mexico pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Villa Sanibel Shell - Luxury villa with pool and access to the Gulf of Mexico?

Check-in begins at 4:00 PM.

What time is check-out at Villa Sanibel Shell - Luxury villa with pool and access to the Gulf of Mexico?

Check-out is at 10:00 AM.

Where is Villa Sanibel Shell - Luxury villa with pool and access to the Gulf of Mexico located?

This family-friendly Cape Coral villa is located on the waterfront, 2.9 mi (4.7 km) from Palmetto-Pine Country Club, and within 6 mi (10 km) of Sun Splash Water Park and Mike Greenwell's Bat-A-Ball & Family Fun Park. Cape Coral Yacht Club Beach and Coralwood Shopping Center are also within 6 mi (10 km).

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Villa Sanibel Shell - Luxury villa with pool and access to the Gulf of Mexico Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 37 reviews
Rating 8 - Good. 0 out of 37 reviews
Rating 6 - Okay. 0 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

8.6/10

Cleanliness

Reviews

10/10 Excellent

Kevin J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very Nice Place

Nice house. Clean. Would stay again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Stuart C.

Mr Crabtree

Brilliant
Stayed 4 nights in Apr 2025

10/10 Excellent

kim j.

Clean, updated house.

The house had all of the amenities we were looking for. The pool was great. There was one kayak that we were also able to use. Bikes were available, but we never had a chance to try them out. Overall, the owners were very response and the property manager was great too. I would recommend this house.
Stayed 5 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Rob F., West Michigan

Absolutely Amazing!

Totally recommend! This house was more than a five star in our opinion. You will not be disappointed, everything was clean, organized, and well layed out. Perfect for traveling with other families with more than enough room. Pool and outside patio were great. Very quite neighborhood, lots of restaurants and grocery stores under a 5 minute drive. Stephanie was great to work with. Never delayed with responses and was very helpful with my many questions. We would book again in a heartbeat!! Beaches are great too. 30 minute drive to Ft Meyers beach depending on traffic. Book now if available, you will not regret it. Cheers. Don't listen the 1 star review!
Stayed 7 nights in Jan 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Debbie G.

Amazing house great location

This house was so luxurious. We stayed directly after the 1 star review. We had zero problems. The pool was so fantastic! The lights, the heat, the hot tub.....so awesome. The management company and Stephanie were very gracious and responded quickly to any questions we had. (The house so so many techie features that it comes with a huge handbook) Friends that live in south Florida visited us and were blown away. As many European rentals do, there is an extra electric charge but feel free to crank up that pool! We did and it was $90.00 which was so worth it when you are floating in that pool after dark with the gas fire going. Quick drive to Sanibel beaches. Do yourself a favor and plan a beach day in Captiva and go to the Mucky Duck for a sunset dinner. It's worth the drive! Check out the Edison Estate and Gardens and drive over to the Ft Myers manatee park. Thank you for a terrific week of warmth and luxury.

10/10 Excellent

Donald D., Lovettsville

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wow - What a House!

From the first glance inside the front door - all you can say is WOW! From the amazing kitchen, to the billards room, to the deck, lanai, pool, hot tub, outside bar, the tiki hut on the dock - this is it - a vacation unto its self. This house was perfect for a post covid family vacation! Perfect! This is a great house!
Stayed 7 nights in Nov 2020

10/10 Excellent

Kathy D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Lovely Sanibel Shell

We were here for 2 months and have stayed in rental properties the last 4 years, and must say this one was equipped with an excellent amount of pots pans bake ware and dishes. Also they provided dish and hand soap to get you started along with some other amenities. The home was one of the cleanest we have stayed at. With Covid this was much appreciated.
Stayed 56 nights in Jan 2021

2/10 Terrible

Billy H., Birdsboro, United States

Disliked: Cleanliness, check-in, communication, location, listing accuracy

WORST EXPERIENCE

Due to the covid-19 mandates/travel restriction I had to put in a request to cancel. I did this request through the VRBO web site where I had booked my vacation. There was a special cancellation called a “Public Emergency”. I did this request in April. The owner told me via my personal email NOT through the VRBO web site that I was not getting a refund that I signed HER contract that stated there was a 20% nonrefundable on it. I explained to her that I was canceling because the state of Florida was closed and travel was restricted. I reached out to VRBO asking for their assistance with the matter and they told me that I had to again send the owner of the property an email through the VRBO web site so that they could trace the process. I have even made international calls to the owner to discuss the matter. Today is 7/21/2020 and I still have not heard back from the property owner or VRBO about my refund that VRBO keeps telling me I am in titled to. I SO RENTERS BEWARE OF THIS PROPERTY!
Stayed 7 nights in Jul 2020

10/10 Excellent

kimber s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Villa Vacation

The Villa was beautiful, well equipped and clean. The location was perfect with grocery, restaurants, and shopping within minutes and only a 30 minute drive to the beaches. The property manager was responsive and very helpful and the Owner was delightful to work with. If you are looking for a quiet luxurious Florida then Villa Sanibel Shell is the perfect place to stay.
Stayed 7 nights in Nov 2019

10/10 Excellent

Cindy R., Sunman IN

Liked: Cleanliness, check-in, communication, location, listing accuracy

Close to Paradise

The house is beautiful. We had three families and everyone had plenty of room for sleeping and socializing together. The pool and hot tub are amazing. One grandson kept asking if he could go in the box, he loved the jet spray! The shallow end with the chairs was perfect for the little ones to splash in. Our oldest granddaughter never wanted to come out of the pool. We also liked the lanai with the fans. We adults played games outside under the fans, while the little ones slept. Having quite a few parks in Cape Coral for the kids to play was also a bonus. I would recommend this house and would love to return some day!
Stayed 7 nights in Jun 2019

10/10 Excellent

Kimberly C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Best Rental yet!

Beautifully appointed home. Well supplied for all your needs. Property Manager was wonderful.
Stayed 7 nights in Jun 2019

10/10 Excellent

Stefan A.

Traumurlaub im Traumhaus

Wir verbrachten 10 Tage in der Villa Sunibel Shell im Dezember 2018. Die Villa ist wirklich sehr sauber, nicht abgewohnt und hebt sich, wie ich finde, von vielen anderen Ferienhäusern in Cape Coral im positiven Sinne ab. Die Einrichtung ist sehr geschmackvoll und luxuriös gewählt und man findet in der großen Küche alles was man zum Kochen braucht. Wir haben die meiste Zeit draußen auf der wunderschönen Terrasse, im Pool oder unten am Bootsdock verbracht. Es ist einfach eine besondere Stimmung, wenn ein solches Haus direkt am Wasser steht. Der Pool war sehr sauber und Nachts beleuchtet. Es war jederzeit genug Platz für unsere Reisegruppe mit 7 Personen vorhanden, egal ob drinnen oder draußen. Sehr begeistert hat uns auch der äußerst nette Kontakt mit der Vermieterin. Sie war jederzeit für uns erreichbar, sehr freundlich und stand uns mit Rat und Tat zur Seite. Kurz gesagt: Ein super Urlaub in einem Traumhaus. Wir kommen gerne wieder

10/10 Excellent

Tina S.

Beautiful house

I would highly recommend this house. Super clean house. Duane and Stephanie were easy to work with. If I could give it more than 5 stars I would.
Stayed 7 nights in Jan 2019

10/10 Excellent

sharon t., Delaware

Amazing location!

The house was exactly like the pictures on line. Everything in the house was top of the line. All the little extra things were very convenient like beach chairs, cooler , bikes and more. The homeowners and manger are very nice and we enjoyed the welcome gift that was waiting for us upon arrival at the home. My family enjoyed the house so much it was hard to get them to go out. They truly enjoyed the pool and hot tub. The location is centrally located to a host of stores, restaurants and supermarkets. We were a family of all adults but they have plenty of things for kids on hand. All you need to stay here is your Family and food. I highly recommend this home and will stay here if we come back to Cape Coral.

10/10 Excellent

Carrie P., Bennettt

Your Own Private 5 Star Resort

No hesitation in recommending this wonderful home. It has EVERYTHING you need for a wonderful family vacation. The pictures do not do this place justice because it is even more beautiful in person. We have been renting houses in Florida for 5 years now and this was by far the most remarkable. The kitchen is well stocked. Top notch appliances, big refrigerator, nice stove - everything you want or need. Plenty of seating The amenities are first class offering plenty of towels, beach chairs, umbrellas, bikes, pool table and more. Also, being able to actually park in the garage was a plus. The lanai area was our favorite from having the tv and comfortable furniture to the fire-pit where we made s’mores. The outdoor kitchen with sink and refrigerator were an excellent addition. Loved being able to ride bicycles, take the kayaks out on the canal and fish from the dock. Caught a variety of fish. The tiki hut provided seating and shade for an even more enjoyable experience Lastly, Stephanie the owner, is a pleasure to deal with. She was always quick to respond to any and all our questions. We would recommend this property to anyone and can't wait to come back next year.
Stayed 7 nights in Jul 2018

10/10 Excellent

Tobias B.

Amazing vacation!

We thought the house was absolutely amazing and had 2 wonderful weeks there! It had everything you could imagine. Everything also felt new and fresh. We had 4 children between 1 and 10 years and everyone loved the pool area, so even we adults. Plus also for letting bikes as well as beach chairs and parasols. The grill with accompanying outdoor fridge was used frequently! Also enjoy the pool table! We would definitely like to come back to this house and we will recommend it to others.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Kevin F.

WOW! Amazing property!

Highly recommend this home for your vacation stay. The layout was perfect, large kitchen and living room area, very open. House was well equipped with everything you need! The pool/patio area was great, lots of seating and outside TV along with oversized relaxing hot tub. The location is central to everything you need in Cape Coral. This was my 1st stay in Cape Coral and loved it! A must stay if you come to Cape Coral/Ft Myers area.
Stayed 8 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Frank S.

Traumvilla am Kanal

Sehr schönes, sauberes Haus in dem es wirklich an nichts fehlt, wir hatten einen traumhaften Urlaub. Die nähe zu Einkaufsmöglichkeiten und die Lage am Kanal hat uns gut gefallen. Mit dem gemieteten Motorboot haben wir geniale Ausflüge zu den Inseln unternommen und unterwegs auch viele Delfine gesichtet. Die Betreuung durch Hausbesitzer und Verwaltung war sehr freundlich. Uns ist der Abschied schwer gefallen und wir können die Villa jederzeit empfehlen. Vielen Dank !
This review was submitted before 2018 and has not been verified.

10/10 Excellent

LeTisha J.

Stunning Home

Stunning home. Clean and well equipped. Very helpful check-in process. Quiet neighborhood. We loved everything about this property.
Stayed 5 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sabine K.

Traumurlaub

Eine super schöne, gepflegte saubere und perfekt ausgestattete Villa. Es fehlt an nichts! Der Aussenbereich ist absolut spitze. Tolle Lage am Kanal und in direkter Nähe zum Supermarkt. Super netter Kontakt mit der Vermieterin. Sehr gerne wieder :-)
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jose P.

HAMMER

Das Haus ist der Hammer. Wir haben uns von der ersten Sekunde an mega wohl gefühlt. Die Küche sowas von perfekt ausgestattet und der Außenbereich ein Traum. Das Haus liegt in einer ruhigen Strasse . Mit dem Auto kommt man bequem zu Einkaufsmöglichkeiten wie z.b. Walmarkt Restaurants tollen Stränden etc. Selten ist uns ein Abschied so schwer gefallen. Wir kommen auf jeden Fall wieder. Bedanken möchten wir uns auch für die freundliche Einweisung vor Ort und auch Frau v. Laak , die immer für alle Fragen ansprechbar war.
Stayed 14 nights in Apr 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Stephanie v.

Perfekt trifft es nicht!

Wir durften in der Villa Sanibel Shell einen perfekten Urlaub verbringen. Einen herzlichen Dank für die tolle Betreuung vom Anfang bis zum Ende durch die Familie van Laak. Das perfekt ausgestattete Haus lässt keine Wünsche übrig, hier findet man alles was das Herz begehrt und noch viel mehr. Die Lage des Hauses ist traumhaft. Mit dem Boot am eigenen Dock haben wir tolle Ausflüge erleben dürfen. Wir kommen auf jeden Fall wieder, das steht fest!
Stayed 14 nights in Apr 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Rolf B., Thun, Switzerland

Der Himmel auf Erden

Absolutes Top Objekt in Cape. Die Ausstattung lässt keine Wünsche offen, sehr liebevolle und gehobene Einrichtung, kein typisches"Rentalhouse".Ein Highlight ist der einzigartige Pool mit integriertem Whirlpool und Blick auf den River. Wir waren bereits in fünf verschiedenen Objekten in Cape, wobei diese Villa bislang mit Abstand das Beste war. Der Kontakt zum deutschen Vermieter war äußerst professionell, freundlich und sehr unkompliziert. Die Betreuung vor Ort auch genial. Die schöne neue Villa verfügt über einen großen solarbeheizten Wasserpool, elektrisch beheizbaren Whirlpool, einer großen Aussenbar mit Grill, Sitzgruppe mit Gasfeuerstelle, Essecke, Liegestühle und Outdoor TV. Die anfallenden Strom Nebenkosten (Klimaanlage, Poolheizung)halten sich durch die Solaranlage ebenfalls in Grenzen. Danke dass wir die aussergewöhnliche Villa erleben durften. Ein rundum perfekter Aufenthalt in diesem Haus, wir kommen wieder.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bojan J., Bülach

Einfach Traumhaft

Wir haben uns während des 2 wöchigen Aufenthalts im Dez.16/Jan.17 in der Villa Sanibel Shell sehr wohl gefühlt. Der Poolbereich mit Blick auf den Kanal ist eine richtige Erholungsoase. Das Ferienhaus ist sehr schön und modern ausgestattet, man findet alles was das Herz begehrt. Das ganze Haus und jeder einzelne Zimmer spiegeln die Qualität und Liebe zum Detail wider. Ein wirklich tolles Haus und auch der sehr nette Kontakt mit der Verwalterin trägt zu diesem schönen Gefühl dazu bei. Die ganze Abwicklung vor und während des Aufenthaltes war bestens. Auch das ein- und auschecken mit der sehr netten Verwaltung Vorort lief reibungslos, vielen Dank dafür. Danke auch für das Willkomensgeschenk :-) Wir hatten einen wunderschönen Urlaub mit neuen Erfahrungen, vielen Erlebnissen und traumhaften Erinnerungen...eines steht jetzt schon fest, WIR KOMMEN WIEDER! Vielen Dank!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Sarah h., Sheffield

Not recommended at all! A very costly experience!!

This villa is beautiful HOWEVER I would not recommend it to anyone. When we paid the deposit, as asked, to the European bank account the money didn't convert to the correct amount as it changed it from U.K pounds to euros to dollars, the owners expected us to pay the difference. When we paid the final amount we paid it into the USA account and we got a email saying it wasn't enough as there had been a bank charge and they expected us to pay this. We also paid a large security deposit to cover any damage etc which they only gave us less than a quarter back. These extra charges greatly increased the total cost of the villa. We are 2 family's, 4 adults and 5 children. We were very careful and respectful of the villa and left it in the condition it was when we arrived. On our return we received an email from the owners saying they were 'sad' about the state of the villa and we were getting less than quarter of the deposit back. They said the BBQ was dirty, there was 2 marks on the walls and a towel rail had fallen off the wall. A locksmith had also had to be called during our stay as we returned home one day to find our master suit had locked itself from the inside- the management team couldn't open it so called a locksmith, we were locked out of the room for 4 hours. The locksmith said the locks were cheap yet the owners have charged us for this call out. (Electricity use was charged which we were expecting but this was minimal cost). They said 3 snooker cues were damaged at the ends and have charged us for 3 brand new cues. The tips were missing on 2 when we arrived and the tips only needed replacing yet we were charged for 3 whole new cues. The 2 black marks were small scuff marks which easily would have wiped up and may have been there before we arrived. We had used the BBQ only once and cleaned it to a better condition to when we arrived. The towel rail had not come off the wall it had just come unscrewed from the base plate- I had already had to fix this during our stay. I emailed the owner and explained all these points to which I received an email back saying they were 'irritated' by my email and it 'did not work for them'. They have refused to give us any more money back. They are unprofessional, unrealistic and unfair and have spoilt our holiday memorIes. If you have unfortunately booked already then inspect the villa very carefully and point out every mark & anything that doesn't look brand new. I do not recommended this villa at all!!!