Find Shopping Hotels in Caojiatian

"I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere. What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction. Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou! "

"Good price good service "

"Good "

"Beautiful rooms, helpful support from staff, excellent breakfast. "

"Nice to stay "

"The hotel is closed to Guanqian Street which pretty much a night market street. There are several metro stations within walking distance so it's easy to move around the city. Staff were friendly and the checkin process was pretty fast and easy"

"The property is a bit hard to get to if you don’t know the area. Every time you want in a guard has to open the gate since the hotel is located in a residential area. Two complaints is that the shower head is very unstable and would move often while showering thus spraying water all over the floor. Also the WiFi was slow and I ended up using my own data."

"Fantastic hotel. Wonderful service and great location."

"Very well maintained, friendly staff and good location for restaurants and malls and museum."