"I literally cannot say enough wonderful things about this amazing hotel and its incredible staff! My cousin and our 80+Moms used the hotel as a home base for 9 days, while exploring Puglia by car. The staff was incredibly welcoming and very helpful and patient with all our questions and offered amazing advice on places to eat and see. Christina at the front desk works so hard to take exceptional care of each guest. The fantastic Christian enthusiastically greeted us every morning and made sure...
"After a long journey, we arrived at this countryside retreat to find minimal parking and overwhelming noise. Upon entering, an extremely loud party with children was underway. Reception was completely unmanned; messaging the number on the desk just caused the phone sitting right there to buzz with no one to answer. We had to go upstairs and locate a catering staff member to help us check in.
Our top-floor room in the main building (Suite Andronaco) was directly above the function room, making...