6/10 Okay
Vanda
Traveled with partner
19 Sep, 2024
Liked: Cleanliness, staff & service, amenities
Ermitage de L’Oasis presents itself as a charming getaway in Mandelieu-la-Napoule, boasting picturesque views across Port Mandelieu. However, my experience was rather disappointing.
The hotel’s location is convenient, offering easy access to the coastal area and serene views, particularly at sunset. Yet, the initial charm quickly diminishes when considering the overall state of the hotel.
The accommodations are spacious and clean, but the decor feels outdated and is in urgent need of modernisation. Daily housekeeping is appreciated but does not offset the lack of contemporary amenities.
While the pool area is a nice feature, the absence of food options—only a drinks bar—is frustrating for those wishing to snack by the water.
Breakfast is a significant letdown. At €23 per person, the selection is limited and lacking in quality. Additional charges for fried eggs or omelette feel unreasonable, and the absence of basic condiments like salt and pepper is inconvenient.
The beds are uncomfortable, consisting of two mattresses that create an awkward seam. The large pillows lack support, making for poor sleep.
Some doors do not close properly, in the room. Furthermore, complimentary water was not replenished, nudging guests towards the overpriced minibar.
Dining options are restricted, with the restaurant closed on Mondays and Tuesdays.
In conclusion, despite its potential, Ermitage de L’Oasis falls short due to limited breakfast, uncomfortable beds, and various service issues.
Vanda
Stayed 5 nights in Sep 2024