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Sunset Royal Beach Resort - All Inclusive

4.0 star property
Oceanfront property with 3 bars/lounges, near La Isla Shopping Mall

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Photo gallery for Sunset Royal Beach Resort - All Inclusive

Room amenity
Free minibar, in-room safe, desk, iron/ironing board
Room amenity
Room amenity
Room amenity
Sunset Royal Beach Resort - All Inclusive is on Cancun's white sand shoreline. Guests can relax on the beach or join a volleyball game. The property has three restaurants with international cuisine, free WiFi, and wellness options like Ya'ax Ché Spa treatments and yoga classes.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Breakfast included
  • Room service
  • Housekeeping

Room options

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Studio | Free minibar, in-room safe, desk, iron/ironing board

Studio

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Sofa bed
Bathrobes
Private bathroom
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Blvd. Kukulkan Km. 10 Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Chac Mool Beach - 6 min walk - 0.6 km
  • Forum Beach - 11 min walk - 1.0 km
  • Cancun Convention Center - 16 min walk - 1.4 km
  • Gaviota Azul Beach - 3 min drive - 1.8 km
  • La Isla Shopping Mall - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Snack Grand Park - ‬6 min walk
  • ‪Taqueria Los Chachalacos - ‬6 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪El Mirador - ‬7 min walk

About this property

Sunset Royal Beach Resort - All Inclusive

Upscale all-inclusive property near Cancun Convention Center
Located close to Forum Beach and Gaviota Azul Beach, Sunset Royal Beach Resort - All Inclusive provides free full breakfast, a poolside bar, and a terrace. This property is a great place to bask in the sun with a white sand beach and beach volleyball. Treat yourself to a manicure/pedicure, a body treatment, or a massage at Ya'ax Ché Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and 3 bars. Free in-room WiFi is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Babysitting (surcharge), coffee/tea in the lobby, and a TV in the lobby
  • An elevator, beach umbrellas, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 234 rooms have comforts such as air conditioning and free stocked minibars, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acuario
  • Capriccio
  • Moonlight Theater

Things to do

  • Beach volleyball
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Resort fee: MXN 200 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Royal Sunset Beach Resort
Royal Sunset Resort
Sunset All Inclusive
Sunset Royal Beach
Sunset Royal Beach All Inclusive
Sunset Royal Beach Cancun
Sunset Royal Beach Resort
Sunset Royal Beach Resort All Inclusive
Sunset Royal Beach Resort All Inclusive Cancun
Sunset Royal Resort
Sunset Royal Beach All Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive Cancun
Sunset Royal Beach Resort - All Inclusive All-inclusive property

Frequently asked questions

Does Sunset Royal Beach Resort - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Sunset Royal Beach Resort - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sunset Royal Beach Resort - All Inclusive?

Self parking is free at this property.

What time is check-in at Sunset Royal Beach Resort - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sunset Royal Beach Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sunset Royal Beach Resort - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include yoga classes.

Where is Sunset Royal Beach Resort - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Forum Beach, and Cancun Convention Center. La Isla Shopping Mall and Gaviota Azul Beach are also within 2 mi (3 km).

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Sunset Royal Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 118 out of 479 reviews
Rating 8 - Good. 161 out of 479 reviews
Rating 6 - Okay. 92 out of 479 reviews
Rating 4 - Poor. 57 out of 479 reviews
Rating 2 - Terrible. 51 out of 479 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Artjona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
Stayed 9 nights in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing time, food was good and service was good.
Stayed 3 nights in Jun 2025

6/10 Okay

LEESA MONIQUE

Liked: Cleanliness, staff & service
Great beach and beautiful views
Stayed 10 nights in Apr 2025

8/10 Good

Bijo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,beach club,private beach,wide variety of dining options
Stayed 5 nights in Mar 2025

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, amenities
Amazing beach and great food selection.
Stayed 7 nights in Feb 2025

4/10 Poor

ILIR

Disliked: Cleanliness, staff & service, property conditions & facilities
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
Stayed 9 nights in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay here! The beach was quiet, and the food was great. Overall beautiful place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff & very clean hotel. Family friendly!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jose Narciso Flores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great no complaints.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelly Viola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a wonderful job!
Stayed 7 nights in Mar 2025

10/10 Excellent

Laura Coto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the resort, the staff was very kind and helpful at all times.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joemera

Yes
Stayed 2 nights in Jun 2025

10/10 Excellent

Pallawi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding, food was good. Proximity to beach was awesome.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Stayed 5 nights in Dec 2024

4/10 Poor

Tajinder

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very limited foods
Stayed 4 nights in Mar 2025

8/10 Good

Davide

Disliked: Property conditions & facilities
I had a wonderful time at this hotel! The food was surprisingly delicious, the staff was very kind, and the beach was fantastic. However, the hotel could use some renovations. The swimming pool washrooms were in poor condition, and the rooms had a strong moisture smell. With some updates and better maintenance, this place could be truly amazing!
Stayed 6 nights in Mar 2025

6/10 Okay

Effie Diane

We love the beach area. The hotel was very busy.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful and very helpful! Loved Ahmed our concierge with the huge smile every time we saw him. Rooms nice ,good variety of food. Great entertaining shows and activities. Only improvement i would suggest are cushions for the beach chairs which became uncomfortable after spending all day on the beach
Stayed 7 nights in Feb 2025

6/10 Okay

Bryan

Liked: Cleanliness
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open. It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better. One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once. The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
Stayed 5 nights in Jul 2025

8/10 Good

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Stayed 5 nights in Dec 2024

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing with a nice ocean view, but the food was nasty
Stayed 2 nights in Dec 2024

8/10 Good

Macarioza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very clean, I love the food at the Italian restaurant. What I don’t like is very few daytime activities, they don’t follow what’s in their program of activities. No notification if it has been cancelled or not.
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great time staff on the spot definitely will come again
Stayed 2 nights in Mar 2024

10/10 Excellent

Patrick

Nice stay

Very clean and friendly resort , Staff always taking care of needs , food was ok . Worth the money because rooms are spacious and beach is spectacular.
Stayed 5 nights in Feb 2024

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about thos hotel
Stayed 5 nights in Aug 2023