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Hotel Plaza Caribe

3.0 star property
Hotel with 2 outdoor swimming pools, a quick walk to Las Palapas Park

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Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Front of property
Superior Room, 2 Double Beds, Non Smoking | 1 bedroom, down comforters, desk, iron/ironing board
Interior entrance
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | 1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Located on the top floor
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Non Smoking

1 bedroom, down comforters, desk, iron/ironing board

Family Quadruple Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Located on the top floor
  • 17 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking

Superior Room, 2 Double Beds, Non Smoking | 1 bedroom, down comforters, desk, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Executive Room, 2 Double Beds, Non Smoking, Pool View | 1 bedroom, down comforters, desk, iron/ironing board

Executive Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Pool View

Premium Room, 2 Double Beds, Non Smoking, Pool View | 1 bedroom, down comforters, desk, iron/ironing board

Premium Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, down comforters, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Wardrobe or closet
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Non Smoking

Family Triple Room, Multiple Beds, Non Smoking | 1 bedroom, down comforters, desk, iron/ironing board

Family Triple Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Private bathroom
Free bottled water
Cable/satellite channels
Located on the top floor
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 5 min walk - 0.4 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 14 min walk - 1.2 km
  • Plaza Las Americas - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Ty-Coz - ‬4 min walk
  • ‪La Parrilla - ‬5 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Hotel Plaza Caribe

Hotel near Las Palapas Park
Located close to Mercado 23 and Cristo Rey Church, Hotel Plaza Caribe provides a garden, laundry facilities, and conference space. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and a ballroom
  • 4 meeting rooms, laundry services, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and proximity to public transit
Room features
All 134 rooms have comforts such as air conditioning, in addition to perks like free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

Does Hotel Plaza Caribe have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Plaza Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Caribe?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Caribe?

Check-out is at noon.

Where is Hotel Plaza Caribe located?

Located in Downtown Cancun, this hotel is within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within 10 minutes.

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Hotel Plaza Caribe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 306 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 197 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and Check out. A lot of shops and places to eat around the property.
Stayed 1 night in Jun 2025

8/10 Good

perla

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in May 2025

8/10 Good

wendy

Stay here frequently affordable and convenient to bus etc.
Stayed 4 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Property has a pool and restaurant is great from bus station
Stayed 1 night in Dec 2024

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service
Close to Ado. Restaurant good food. Nice pool area and splash pad for little kids.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the kids. Lots to do in the splash pool, watching the peacocks, parrots and resident cats. Staff was very friendly and helpful. Place was very clean. Across from ADO bus station.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dianna

Liked: Cleanliness
Great accommodation. Very central across the street from the bus station in Cancun.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens and the pool area are so relaxing. We noticed the sitting area above the restaurant, very relaxing. It shout be used more. This property has many relaxing area to enjoy. Ate at the restaurant on this trip, food was good, great ambience!
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

The location right across from the ADO bus station
Stayed 2 nights in Feb 2025

10/10 Excellent

Alaa

Liked: Staff & service
Disliked: Property conditions & facilities
It was OK
Stayed 5 nights in Jan 2025

2/10 Terrible

Patricia

K
Stayed 1 night in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good .Convenient location .
Stayed 1 night in Oct 2024

6/10 Okay

François

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the location (facing the bus station). I liked the room (clean and well located). What I did not like is the new system they put in place which consist in deleting the key card to enter the room, every time we leave the hotel. For example, I put the card in my pocket (far from any electronic device that could srcanble the magnetic tape), I go outside the hotel for a while, I come back, and my card no function anymore because the hotel desactivated it because I left the hotel. So every time I need to go to the lobby counter to ask for a re-activation.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super basic but clean, safe, and right across from the bus terminal. Decent restaurant (get the cantaloupe juice at breakfast).
Stayed 1 night in Dec 2024

10/10 Excellent

GEOVANNI HERNANDEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Nerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good no complaints at all. The staff is kind all the time.
Stayed 3 nights in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room damp, high prices for food and drinks, dirty pool, no fridge, no complementary coffee in the morning. Close to ADO.
Stayed 1 night in Mar 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great pool and kids splash pad. Food was okay at restaurant but pricey. Rooms in desperate need of Reno’s - clean but rundown
Stayed 1 night in Jan 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
pretty close to ADO connections port of cancun Shooping mall lover good for convinient place
Stayed 2 nights in Nov 2024

8/10 Good

silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Its fine good location
Stayed 1 night in Dec 2024

6/10 Okay

Denis

The hotel grounds and pool area are very nice , but the rooms are in pretty bad shape and I had picked one of the better rooms.
Stayed 1 night in Feb 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are unbelievable for the location center of the city.
Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
We booked the property for a one night stay enroute to Merida. We chose it to be close to the ADO bus station. The location was perfect in this regard. Right across the street! A modest, older hotel but suitable for our purpose. All staff were great!
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Comfy bed slept well no safety box in room
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, I will stay there again thank you
Stayed 1 night in Apr 2024