Grand Royal Lagoon

Property class: 3.5

Choose dates to view prices

Close to Cancun Convention Center and Forum Beach, Grand Royal Lagoon provides a marina, a terrace, and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a restaurant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room, Pool View ( subject to availability)

A neatly made bed with a wooden headboard and a small bedside table.

Standard Room, Pool View ( subject to availability)

7.0 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Grand Royal Lagoon is in the entertainment district and on a lake. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Water skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Cancun travel guide
Map
Calle Quetzal No 8-a, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    1 min walk - 0.1 km
  • A shopping mall with a Starbucks and a sign for Viva Cancún.
    Plaza Caracol Mall
    14 min walk - 1.2 km
  • A beach with clear turquoise water, a wooden pier extending into the sea, and a distant overwater structure.
    Caracol Beach
    2 min drive - 1.4 km
  • Cancun Golf Club at Pok Ta Pok
    13 min walk - 1.1 km
  • Cancun Convention Center
    19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN)
    25 min drive

Restaurants

  • The Surfin Burrito
    6 min drive
  • Taqueria Los Chachalacos
    3 min drive
  • El Caribeño
    8 min walk
  • Campo de Golf Pok-Ta-Pok
    12 min walk
  • Level 18 - Royalton Suites Cancun Rooftop
    5 min drive

About this property

Grand Royal Lagoon

  • Hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Close to Cancun Convention Center and Forum Beach, Grand Royal Lagoon provides a marina, a terrace, and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a restaurant.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self parking and extended parking
    • Limo/town car service, express check-out, and express check-in
    • Babysitting (surcharge), luggage storage, and tour/ticket assistance
  • Room features
  • All guestrooms at Grand Royal Lagoon offer thoughtful touches such as air conditioning, as well as amenities like safes and room service.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Free infant beds, daily housekeeping, and desks

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Frequently asked questions

Does Grand Royal Lagoon have a pool?

Yes, this property has an outdoor pool.

Is Grand Royal Lagoon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Grand Royal Lagoon?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at Grand Royal Lagoon?

Check-out is at noon. Late check-out is available for MXN 450 (subject to availability).

Does Grand Royal Lagoon provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Royal Lagoon located?

Located in Zona Hotelera, this hotel is within a 10-minute walk of Nichupté Lagoon and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Caracol Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Royal Lagoon Reviews

7.0

Good

7.4

Cleanliness

7.6

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 192 out of 917 reviews
Rating 8 - Good. 292 out of 917 reviews
Rating 6 - Okay. 226 out of 917 reviews
Rating 4 - Poor. 118 out of 917 reviews
Rating 2 - Terrible. 89 out of 917 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff members were very nice and friendly, place is good, clean and quiet
Stayed 8 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice view. Just be aware there is a tax charge that is no advise by Expedia and is extra
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was really helpful and kind. The neighbourhood was very nice, safe and peaceful. The property outside is not particularly bad but very small. However the room is very run down with broken bed, window, no microwave oven, I had to request a refrigerator. Overall maybe a good place to stay for bachelors but not a family friendly place to stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Wonderful helpful hotel staff. They lol out do you and are very helpful. I went to Mexico for surgery and they ensured I was okay. The room was cleaned daily. it felt like family to me. Would highly recommend.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Everything was good, excellent services!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and comfortable
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was always clean and enjoyable. Plenty of hot water and AC worked well. No coffee or mini fridge in room. Walls were paper thin you could hear conversations in next room. Main door to our complex slammed closed throughout the night making it hard to stay asleep. Room very dated but clean
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice custom service
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
If you are a backpacker or budget traveler you already know this place. A clean bed with hospital corners, a small but spotless room and a functional desk and chair. The shower was hot though the room itself was not heated howeverit was air conditioned. It's located a short 7 min walk from the nightclub / turista district. Food is around the corner either by a row of small restaurants or minimarket food that is remarkably good at the gas station a block further down. The staff is friendly and they show appreciation for any efforts to speak their language. This is a good place to experience the Mexican culture close up.
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

Good location. It´s Ok for the pice
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
We arrived later in nite. It would be nice if there was a bottle of water and plastic glasses in room. Ac good. Grounds very pretty . Nice pool. Front desk man very nice at check in. Very Quiet property. Woke up to the birds singing.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

The hotel location looks like a residential area on the lagoon side; however is not far from Presidente Intercontinental hotel, where one can enjoy first class facilities on the beach, restaurants, large pool, etc. To do that you need to pass through hotel lobby to access above facilities. Public transportation toward Downtown is fairly convenient R1 and R2 busses, just 50 cents USD fare. Overall, Grand Royal Lagoon hotel for the budget price is acceptable.
Stayed 7 nights in Nov 2024
Verified review

6/10 Okay

The property located at very convenient location. Easy transportation and close to everything. But the hotel room conditions like the brick wall and ceiling and furniture need upgrade for sure. Also the water pressure for the toilet is very low. It takes lots of attempts to flush. The wifi signal was not good as well.
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location a short walk to shopping dinning and beach
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel for the price.
Stayed 10 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great places to stay cold AC clean rooms only backing is Wi-Fi reception isn't great
Stayed 5 nights in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It’s a nice cozy hotel near the lagoon and walking distance to the beach and supermarket. It has a swimming pool and garden. It’s right a budget. I would stay there again.
Stayed 6 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property that let's you enjoy a good nights rest. Convenient and easy to access transportation and the HZ.
Stayed 4 nights in Jun 2022
Verified review

6/10 Okay

Disliked: Amenities
There was no fridge. Room was less than average. Smelled
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very bad every team
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
It was what i expected from a budget hotel. Was clean and pool and grounds were nice place to relax outside. Needs new beds and furniture i. Rooms very dated. But i would stay there again
Stayed 7 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for MY need to crash for a layover. Helpful to jnsure an early AM cab to airport for Internacional departure
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Great price,Nice lawns/views, poolside lounge, picnic tables & cabanas. Room cleaning daily. Very quiet area with good, safe walking places/ eatery. Close to Captain Hook evening cruise shows and dining. Wear a mask when checking in/ out at front office though. I would stay there again.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable if u can walk. Quiet at night. Clean & modest for price point. Will likely return
Stayed 7 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
It’s a very quiet area to get away from all the noise as I was on vacation from Houston, tx. I got the back corner room an they have plenty of cameras. The only thing that could have front
Stayed 7 nights in Jun 2025