Find all hotels by Highgate Independent in Canada - New England from SAR 869

"As always, the front desk staff were friendly and helpful. They accommodated me when I asked for a later checkout time, and were able to answer my questions re: bus fare/times. It's really convenient to be able to catch the Airport Express bus on the other side of the street from the hotel and be taken (in a roundabout way) to the airport. My room was spacious and had a view of the harbour and of the NSCAD building, but there was hair from someone else's stay on the shower wall and I noticed on my last day that the bedsheets had stains on them. Also there were a lot of extension cords just laying on the floor around the room; perhaps necessary because it's an old building and there aren't enough outlets, but it looks bad."

"Great location. Minutes from Quincy Market, Freedom Trail and the Aquarium "

"Phenomenal stay, will stay longer next time! Staff are very courteous and professional. Cleanliness 5/5. Will certainly return."

"This was a great hotel to stay at in the perfect location! The staff was very friendly. Parking cost extra which I wish was included. "

"Room was spacious and clean. Bed was comfortable. "

"The property is not disabled or family friendly. Only for backpackers. Literally just for people with backpacks, with no luggages, no wheelchair, no strollers. Don't be fooled by elevator note on their property details. Yes there is an elevator, but there ARE stairs at the lobby before you can get to the elevator. They have wheelchair lift but they said it is broken and we did not see them make an effort to fix it nor offer any help for the 3 nights we are in there. The faucet water is a joke. You turn it on just to get cold but the water is super hot, then sometimes super cold even you put it into hot. On the cleaning part, all they do is just change the bedsheets and towels. They don't vacuum or clean at all."

"My second stay here and I loved it. It's close to everything, great bar, restaurant and cafe right on the property. I loved the room, perfect for my needs. And the staff is all very kind and attentive. Will be staying again in the future!"

"Great staff, convenient location, great if you’re attending an event in town."

"Great location in the heart of Newport! Harbor view was idyllic and the indoor pool was a great benefit, but the shared public/hotel parking lot left something to be desired as we were constantly nervous about getting a spot (and some folks made their own)."