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"The property could use some updating and general maintenance. There are some visible signs of wear and tear - but nothing that detracts from the quality of the stay. "

"Perfectly clean and comfortable stay near Heathrow. Very convenient that it has a bar, restaurant and coffee shop in it. "

"Great covenuent modern hotel , right accross from underground station to Terminal , free subway ride to Terminals 1,2 &3"

"Great concept, comfortable, great breakfast, location and staff."

"Great hotel with easy access to the airport. Clean and comfortable. Only small improvement would be to make the soap, shampoo etc tamper proof for hygiene purposes."

"Location and ease of shuttle services"

"Great location to T5 "

"I adored this hotel. Check in was swift and efficient. Everyone seemed to know the information I needed about how to reach the airport on foot this morning. Had a great dinner in the Apron Bar with a lovely server, Satnam. She was very efficient, discreet and kind. I would definitely stay here again if flying to or from Heathrow. My family travels a lot and I will share this experience with them. Thank you."

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."