" Rooms should be vacuumed more often - for our last two weeks the carpet was not vacuumed at all and the bathroom floor was not washed. There were flakes of red paint? on the carpet when we arrived and were still there when we left a month later. Towels were not changed everyday and toiletries, including toilet paper were not always replaced straight away. As for the kitchette a pair or scissors to open the coffee satchets etc. would be helpful, also a choppingboard, and 4 sets of cutlery and china rather than the bare minimum of two "