Hotel Americana

Property class: 3

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You can look forward to a coffee shop/cafe, a gym, and a 24-hour business center at Hotel Americana. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Room service

Room options

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Showing 5 of 5 rooms

View all photos for Standard Triple Room with 1 Double Bed and 1 Single Bed

Room

Standard Triple Room with 1 Double Bed and 1 Single Bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 3 Twin Beds

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Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Cali, Hotel Americana is in the city center. Comfandi and Comfenalco Cultural Center and Centro Cultural de Cali are local attractions and those in the mood for shopping can visit Chipichape Shopping Center and Centenario Commercial Center. Looking to enjoy an event or a game while in town? See what's happening at Evangelista Mora Coliseum or Jaime Aparicio Pan American Sports Park. Visit our Cali travel guide
Map
Carrera 4 No. 8-73, Cali, Valle del Cauca, 760044

What's nearby

  • A Gothic-style church with intricate architecture and a clock tower.
    Bulevar del Río
    1 min walk - 0.1 km
  • La Ermita Church
    5 min walk - 0.5 km
  • Calima Gold Museum of the Bank of the Republic
    5 min walk - 0.5 km
  • Centenario Commercial Center
    5 min walk - 0.5 km
  • Torre De Cali
    13 min walk - 1.1 km

Getting around

  • Dauga Station
    45 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO)
    35 min drive

Restaurants

  • Hotel Faranda
    3 min walk
  • Subway
    4 min walk
  • Coffee House
    5 min walk
  • La Pérgola Clandestina
    6 min walk
  • Señor Cafe
    4 min walk

About this property

Hotel Americana

  • Hotel near Chipichape Shopping Center
  • Take advantage of a coffee shop/cafe, a gym, and a 24-hour business center at Hotel Americana. In addition to a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Smoke-free premises, a computer station, and an elevator
    • A front-desk safe, a 24-hour front desk, and coffee/tea in the lobby
  • Room features
  • All guestrooms at Hotel Americana have perks such as 24-hour room service, in addition to amenities like free WiFi and free bottled water.
  • Other amenities include:
    • Bathrooms with showers
    • Wardrobes/closets, daily housekeeping, and desks

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Frequently asked questions

Is Hotel Americana pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Americana?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Americana?

Check-out is at noon.

Where is Hotel Americana located?

Located in La Merced, this hotel is steps from Bulevar del Río, Cali Chamber of Commerce, and Torre Mudejar. Caicedo Square and La Merced Archaeological Museum are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Americana Reviews

6.8

7.4

Cleanliness

6.6

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 8 out of 50 reviews

Reviews

Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

This place was so bad that I had to move out.

This place was so bad that I had to move out the next day. This place is no longer what's shown in the pictures. Old facility, loud air conditioner, old bathroom, poor decoration, old smelling room. Defenitelly not up to standard for a 3 star hotel. I would rate this hotel a two star or less.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Sanitario mal diseñado, escalera con puerta cerrada, canales de televisión limitados, buen aseo, cada cómoda, servicio casi ausente
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there and the staff was extremely friendly and helpful even with someone who spoke little Spanish. If you are looking for a great little hotel this is definitely a place you should stay. Amazing restaurants within walking distance and very close to some amazing attractions.
Stayed 7 nights in May 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Mala prestaciòn del servicio

Para empezar estaba tapado el sanitario, no tenia señal de TV. pague dos noches, entregue $150.000.oo y me dijeron que no hacían devolución de dinero.
Stayed 4 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente, todo muy cerca para salir
Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Nooit meer.

Donker kader. Omgeving treurig. Geen ontbijt. Geen warm water. Luide aircondicion. Geen brandbeveiliging. We zijn er gevlucht!!!
Stayed 4 nights in Nov 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

Mala experiencia y mal hotel. Atención pésima.

Es un hotel muy malo y la atención pésima. Si bien es low cost, creo que ya exageran con el mal estado de los baños y la falta de ducha caliente. Es la primera vez que me pasa con un hotel que no dispone de agua caliente. No volveré a este ni ningún otro hotel de la cadena.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the river walk right in centro
Stayed 7 nights in Feb 2021
Verified review

2/10 Terrible

Travelocity did not respond to my sevral attemps to cancel hotel reservation. Sent you guys sevral notes messages to cancel hotel
Stayed 1 night in Apr 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, small, nothing worked, bad neighborhood. No WiFi no hot water, bugs oh the list goes on
Stayed 4 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia y camas cómodas
Stayed 1 night in Mar 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and disgusting

Where should I start. I was switch from three rooms within the first hour. The first room had water all over the floor there is no AC and the fan was not working. The second room there was no Wi-Fi connection and the third room and there the poop stain over the toilet seat and mold over the sink. The rooms are facing the street so it get very noisy from are 5am to 1am. I wouldn't recommend this place if you have to spend a little more money to stay somewhere better I would recommend it this place is a disaster.
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación muy buena. La srta. claudia excelente servicio muy amable y siempre dispuesta a ayudar.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Property is not a top class Hotel but staff was friendly and Honest. Rooms were kept clean every day and property is located in a great area of Cali Center. We will be back to this property real soon.
Stayed 10 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Buena relación precio calidad
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Disliked: Room comfort
Es un hotel ubicado en una zona no muy buena con mucha gente de calle en sus alrededores .y que no da seguridad para salir o llegar tarde. Ademas las habitaciones no son tan agradables y nada comodas. Al llegar el primer dia me asignaron una habitacion con una cama tan dura que llegue a pensar que no tenia colchon . pedi que me cambiaran la habitación y sin problema lo realizaron pero sin envargo es un hotel de paso en el que no te sientes seguro. Un desayuno aceptable pero sin mucho de donde elegir. Los empleados atentos y serviciales pero en general no me volveria a alojar allí.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

En general el hotel muy bueno. Los alrededores si no son muy buenos.
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En términos generales es aceptable, cumple con los requerimientos
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Aceptable por el precio

Hotel de bajo costo para dormir comodo. Puerta de baño cerraba.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Excelente ubicación y relación precio/calidad. Quizás el único lunar fue el desayuno, muy limitado en cuanto a opciones.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Bogota

Great location, comfortable room, nice staff.
Stayed 3 nights in Jul 2018
Verified review

4/10 Poor

Disliked: Staff & service

No volveré a ese hotel.

No aceptaban tarjetas de crédito, me dieron una habitación de dos camas habiendo especificado que solo necesitaba una, el valor final a cancelar fue diferente al ofertado en hotels.com en prácticamente 100000 pesos. La habitación tenía polvo.
Stayed 4 nights in Mar 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

old and expensive

For the price I was very disappointed with this place , the bed was down right uncomfortable , and every thing is old and much should be replaced . I moved to the hotel in front of this one , Imperial , and was much happier , the price there was about the same .
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

hôtel central

Hôtel bien situé au centre ville mais services de base
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The water was not hot, I did have a hot shower one day after asking for it but then I could not control the temperature, it was either hot or cold. I was there 10 days and only wanted to use the TV one time -- there were only 5 channels and the reception was terrible. I was told it had been fixed and that they would send someone to check; that someone never arrived.