4/10 سيّئ
James
مسافر برفقة العائلة
٢٠٢٥ يونيو ٢٤
عناصر لم تنل الإعجاب: حالة المنشأة ومرافقها
Firstly, it is summer and your air conditioning is the worst I've ever seen. It never got cold in the room as the setting was locked to keep turning on and off every 4 to 6 minutes, and the air coming out was not cold.
Secondly, the room was old and had a particularly awful smell that never went away, even with the balcony doors open.
Thirdly, I had booked a room with a pool view, and had paid more than the standard room, and yet I was given a standard room. A day after having slept in a tiny room facing a school, which was noisy, I was moved to a disabled-set room which was not what I had booked, and nothing like the pictures (probably photo-shopped) that I had seen on the website.
Ultimately, I simply didn't get what I had paid for and the staff showed a reluctance to sort the problems out.
James
أقام 3 ليالٍ في شهر يونيو عام 2025