"I am extremely disappointed with the way my family and I were treated. When we arrived, the young woman at the front desk informed us there was a pet fee. We explained that we had a service dog and that Expedia had not mentioned any additional fee. We never refused to pay the fee—we simply said we were unaware of it. Without asking for our consent or giving us the opportunity to resolve the situation, she canceled our reservation. When we asked why, she said it was because we “seemed confused.”...

"Great hotel, very clean rooms and bathroom. It’s very quiet, perfect if you are someone who is not used to city sounds. My only complaint would be the pillows…they are really bad. So thin and uncomfortable. If you can, bring your own pillow!"

"Unsafe and unsanitary"

"Clean room, breakfast and staff all great"